Continuously develop and approve curriculum based on Army National Guard Recruitingstandards and learning objectives, utilizing multiple Learning Management SystemsInstruct servicemembers one-on-one, in small groups and in large groups in person andthrough distance learning using multiple instruction techniques and systemsAdvise senior leadership on techniques and curriculum to train their junior servicemembers tostandards and review progress using Key Performance Indicators (KPIs)Develop and execute training courses and plans with senior officer and enlisted leadershipReport results to senior leadership for shaping of future courses with their input

Developed curriculum, designed, planned, organized and offered courses, programs andworkshops in group and one-on-one training and counseling to senior leadership andservicemembers on career building topics utilizing in person and learning management softwareProfessionally network and communicate with key decision makers at employers to advocate forclient employment and future opportunities for partnership with Family ProgramsProvide resume, cover letter, employment search, budget and career advancement assistance,referring servicemembers to other Family Programs and outside services if needed and eligible

Coordinating IT/customer support requests from all clients in a fast paced, highly detailedenvironment using multiple complex computer programs via email, instant message and phoneEfficiently assigning priority, determining resources required and assigning the proper technicianor department to each requestMonitoring the status of client’s network connectivity and services and proactively assigningresources to any outagesResponsible to upper management for KPIs and metrics and to provide input and solutionsduring weekly review meetings

Developed and instructed large group and one-on-one training events for servicememberscovering multiple subjects including benefits, financial readiness, administrative procedures,career transition and family readiness utilizing in person, and learning management softwareAdministered several databases tracking completion of aviation and service training requirementsNetworked and leveraged relationships with service assistance agencies and personnel to be apoint of contact for assistance to junior servicemembers and their families within the organizationProvided direct leadership and mentorship to over 20 employees ensuring personal andprofessional development, decreasing turnover and increasing promotions among employees

Directed and supervised the safe operations of the range complex and conducted specializedtraining for over 10,000 personnel resulting in over 1.5M rounds fired with no injuries or damageDeveloped and instructed course curriculum for personnel to become certified instructorsProvided direct leadership, administration and mentorship to over 50 employeesDeveloped and implemented service wide marksmanship training curriculum changes

Conducted networking, career fairs and sales calls in a large, territory dealing with a diverse groupof individuals from different financial and cultural backgroundsAssisted and trained several other recruiters to increase the productivity of the teamSelected as Recruiter of the Year and earned a service wide achievement award