Honest, reliable and hard-working with extensive knowledge and experience within business retentions and complaint handling, sales based roles and management. Excellent customer service and excelling in the achievement of all set targets. Attention to detail and desire to succeed whilst going the extra mile to ensure all expectations exceeded. The ability to work within a team as well as independently. Great motivational team leadership with the ability to encourage growth and participation of ideas and suggestions, whilst developing own skills and those of others. The ability to adapt well under pressure and multitask, prioritising as necessary to get all tasks completed in a professional and timely manner. Maintaining a professional image at all times.