Terry Wickham Cemap Email and Phone Number
Thank you for visiting my profile! I am a highly experienced professional within the Retail Banking sector currently working as a Area business manager across North Essex, Norfolk and Suffolk engaging with SMEs and building strong business relationships, offering funding solutions to support business growth, expansion and new acquisitions.As an approachable character with excellent product knowledge, I will be happy to meet with you to discuss your business objectives and source suitable lending solutions that fits your needs. With presence online, I also attend various networking events but if you can recommend any that you attend, I would be interested to hear from you. With an array of established contacts, I am happy to help and signpost you, where necessary so that you can obtain relevant information. Having worked for the Lloyd’s Banking Group since 2007, I have yielded a vast range of skills and expertise and continue to show dedication to the brand, embracing our Vision, Values and Behaviours. Naturally, this translates into my consultative style, enabling me to provide you with accurate advice, guidance and information to help guide your business in the right direction. I am committed to managing relationships, ensuring you feel looked after throughout the entire customer journey, advising from a financial perspective. My objective is to deliver exceptional service to you, the customer, offering care, due diligence and fair treatment. If your East Anglia based business has an idea that requires support to help achieve those ambitions, please do not hesitate to contact me. I look forward to hearing from you!
Lloyds Banking Group
View- Website:
- lloydsbankinggroup.com
- Employees:
- 61911
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Business Channel Optimisation ManagerLloyds Banking GroupWitham, Gb -
Area Business ManagerLloyds Banking Group Feb 2021 - PresentChelmsford, England, United Kingdom -
Business Banking ManagerLloyds Banking Group Apr 2020 - Feb 2021Essex, Uk -
Local Business Development ManagerLloyds Banking Group Sep 2018 - Apr 2020Essex, UkMy role concentrates on the Essex area, connecting with SME’s to support their lending requirements through Lloyd’s Business Banking. I am dedicated to the local community, representing the Lloyd’s Banking Group, maintaining online presence and attending various networking events. - Committed to delivering the highest levels of customer service and experience, giving you maximum consultancy time to assess requirements, answer queries and offer information - Explores financial needs, in alignment with business aspirations, ensuring the safeguarding of your organisation and actioning necessary referrals to partner businesses - Provides you with extensive credit knowledge and expertise enabling specialist higher value lending support - Delivers first-class, end-to-end lending service, ensuring your customer journey is seamless, proactive and successful - Steers you through key stages of switching, start-up and on-boarding journeys and promotes the use of digital channels to ensure Business Banking is quick, easy and accessible - Maintained compliance will all business and regulatory policies and standards ensuring you receive fair outcomes -
Bank ManagerLloyds Banking Group Jun 2007 - Aug 2018Essex UkBank Manager in one of the busiest Halifax branches in the UK, I ensured our branch excelled against all set targets and objectives through the delivery of first-class customer service. My responsibilities extended across other branches in situations of absence and my successes were recognised through the annual achievement of Strong Performer Rating for 8 out of 9 years. - Owned and managed risk within the Risk Management framework - Continued to monitor team performance, providing regular assessment and development through the identification of training needs and 1:1 feedback meetings- Maintained team knowledge through regular team meetings, discussing issues and priorities - Monitored referral activities, including mortgages and business banking - Managed customer complaints, sourcing suitable and swift resolutions to maintain satisfaction levels - Supported the team with diary management to maximise customer demand/needs capacity - Promoted and championed Group visions, values and behaviours - Implemented change within the Group policy ensuring seamless transition
Terry Wickham Cemap Skills
Terry Wickham Cemap Education Details
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Great Baddow Comprehensive School7 Gcse Including Maths And English Grades A-C
Frequently Asked Questions about Terry Wickham Cemap
What company does Terry Wickham Cemap work for?
Terry Wickham Cemap works for Lloyds Banking Group
What is Terry Wickham Cemap's role at the current company?
Terry Wickham Cemap's current role is Business Channel Optimisation Manager.
What schools did Terry Wickham Cemap attend?
Terry Wickham Cemap attended Great Baddow Comprehensive School.
What skills is Terry Wickham Cemap known for?
Terry Wickham Cemap has skills like Leadership, Identifying Opportunities, Customer Service Excellence, Banking, Stakeholder Management, Branch Management, Performance Monitoring, Product Knowledge, Sme`s, Business Relationship Management, Complaints Management, Diary Management.
Who are Terry Wickham Cemap's colleagues?
Terry Wickham Cemap's colleagues are Oluwakemi Ajifolake Aransiola, Jeffrey Cousins, Simone Chattoo, Karl Elston, Carey Black, Wayne Beamon, Darren Dickson Mcips.
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