Terry Andersen Email & Phone Number

Melville, New York, US

• Expanded leadership of inside sales activities including project management, quoting, phone queue, order entry, planning, and logistics for team located throughout United States.
• Restructured group into territory teams to integrate previously acquired business to efficiently service shared customers.
• Leadership roles in multiple software implementation projects including new ERP system, order entry optical scanning, and extending quoting tools to Sales Reps to provide 24x7 availability.
• Created process to coordinate cross-functional teams to support project delivery and sales revenue growth at large, strategic customers.
• Started Fastlane program to drive quick shipments and sales growth on qualifying orders.
• Developed “Velocity” scheduling process to improve order cycle time resulting in quicker deliveries and an on-time delivery improvement from 80% to 98%.

Melville, New York, US

Managed 17 employees at two locations in a dynamic Made-to-Order network solutions including pre-terminated fiber optic and copper cabling manufacturer. Accomplishments include:> Restructuring team to align with Sales to increase "one company" feel and customer satisfaction.> Established Key Performance indicators to drive improvement in response times.>.

Roselle, Illinois, US

• Managed 18 employees with responsibility to grow sales, provide sales engineering expertise, set pricing strategy, quote job opportunities, deliver customer service, structure customer order bill-of-materials and set.
• Grew sales revenue from $24 million to $45 million in 5 years.
• Decreased order entry/bill-of-material structuring time down to 4.2 days average from 1.5 weeks for these highly engineered and customized products.
• Reduced cost sales errors by 62% last year and will subtract 10% more this year.

Roselle, Illinois, US

• Project management of successful business software implementation including specific responsibility for developing custom order engineering software (configurator).
• Redesigned the order entry and engineering approach to reduce processing lead time from 4 weeks to 1.5 weeks.
• Analyzed business results and trends while creating multiple custom reports to establish key performance metrics.

Responsible for all aspects of customer satisfaction while managing 6 employees for $50 million metal processor.* Implemented disciplined control and documentation for schedule changes resulting in on-time delivery increase from 92% to 97.9% and an 80% reduction in schedule breaks. * Decreased order pricing errors by 75% by implementing new procedures.

US

Pricing Development Manager, 2005 – 2005Managed financial analysis and development of all pricing programs and quotes for 2nd largest domestic coil coater.* Conceived creative analysis approach and innovative programs that led to profitably obtaining multiple new programs at previously uncompetitive accounts with a potential value of over $2 million.*.

Managed of entire product life cycle and delivery of enterprise software products. Manage marketing campaign including website, telemarketing, sales channel development, sales collateral, webinars, demonstrations, presentations, training, white papers, and trade shows.* Developed Business Case, presented to board-of-directors/upper management, and.

US

Led cross-functional market development teams to develop strategic plans that grew sales 15% at Fortune 200 industrial chemicals and coatings manufacturer.* Managed development and launch of multiple new product offerings to target markets.* Initiated quality problem solving process and facilitated cost functional teams that rescued $3.2 million in.

Responsible for all aspects of marketing communications and strategic planning.* Facilitated, wrote, and led implementation of strategic plans that increased sales by 28%.* Directed development and marketing of new products to that increased sales by 7%.* Project Manager for successful $2 million ERP software implementation.* Developed company’s first.

Mba, Marketing

Education record