I am a leader who pushes the envelope to build consensus in teams in pursuit of operations excellence. I’m known as the catalyst who brings teams together to ensure business continuity. Whether Manufacturing, Field Engineering or Buyer/Planner communities, I am comfortable driving collective decisions about critical allocation and prioritization. I bring deep experience in directing teams in Customer Service, Sales Support, and in providing guidance to Field Operations and Field Sales. All of my roles have highlighted my versatility and resourcefulness as a Decision Maker.With well-developed communication skills and judicious tact in dealing with customers, international distributors and vendors, I balance their demands with business objectives. My ability to rapidly assimilate technical data and translate it for a broader audience helps my colleagues, customers and vendor partners to be a part of the team and fully engaged. I interact easily and spontaneously with people from different walks of life. __Specialties:__Logistics, Domestic and International ShipmentsWorking with Customs Brokerage Vendor Management Cost Trending Compliance Management Credentialing SupportCrisis ManagementTeam-BuildingOracle ERP Hiring & Staffing Coaching & TrainingPublic Speaking and presentationPerformance Evaluation__Seeking Positions in:__Director of OperationsOperations DirectorDirector of Customer ServiceCustomer Service DirectorSenior Manager of Customer ServiceSenior Manager, Customer SuccessSenior Operations Manager
Listed skills include Training, Leadership, Salesforce.Com, Customer Service, and 43 others.