Terry Compton Email & Phone Number

International

PacifiCorp POWER, Berkshire Hathaway Energy 2016 – April 2022 ● Commodity Manager / Purchasing Specialist, Procurement T & D Equipment & MaterialsJoined PacifiCorp to utilize my experience in ERP design and implementation, contract management, Ariba RFP and auctioning tool. Managing all contracts and events through SAP and interfacing with the business to deliver on time and on targeted and budged results. Promoted to Commodity Manager/I.T. Services for international procurement• Provide specialty Information Technology counsel to management, legal and the business.• Collaborate with the business unit to ensure created Scope of Work adequate for delivery of the business expectations and key performance indicators while aligned with compliance adherence and expectations. • Cross train peers in procurement and utilize my skills and experience to ensure a consistent and repeatable process in even the most complex and challenging opportunities.• SAP utilization for materials management, execution of purchase requisitions and orders in compliance within the structure of state and board regulated business requirements.• Ariba Sourcing Tool for delivering the best-in-class hardware and software materials and services at the most prudent available pricing.• Manage all phases and lifecycle of Outline Contract management, assignment processing and vendor management and claims avoidance including regulatory compliance, risk control/management.• Work directly with vendors to ensure materials and services are delivered as scoped and addressed any service issues.

Charlotte, North Carolina Area / Taylors, Sc

Vice President Maintenance Service Delivery, Portland, Oregon, 2012-2014I believed that there was a better approach to support our company’s customers, and, as a leader, a better way to inspire a team to a higher level of self-worth and a consciousness. Moving a team to what could, and did made us different – better than our competition, and in fact, the best in the industry (per CompTIA Service800 reporting). Going to work with Tolt Service Group as a startup company, I developed and managed a high performing service team and owned the customer relationship with our first major customer. From Director to Vice President, I managed field maintenance operations for quality service delivery to each and every customer installation we had the privilege to support. In addition, I directed compliance for company in areas of HIPAA and PCI-DSS. With unparalleled passion, I created the template strategy for growth, including design and delivery of training modules to franchise execution and empowered rapid growth capabilities at all levels of operations. Involved from RFP process though to service delivery and execution within our charter, consistently exceeding the expectation of my customers.• Organizational Management - Leading a professional team of directors, managers, supervisors and technicians to deliver best in class customer and technology service• Executive Account Management • Project Management• Transition Management• Vendor Management• Operations & Systems Analysis • Customer Orientation• Supply Chain Management• Hardware/Software Implementation• Scorecard and KPI Development• Distribution Network Optimization• Strategic Business Integration• Root Cause Analysis• Complex Problem Solving• Forecasting / P&L Management• ANSI X9/TR-39 & PCI SCC Compliance• Fleet Management• Executive Recruitment

Western States

Shared responsibilities as director of operations, independently leading western regions. Led compliance for Tolt Service Group, including training, testing, and reporting, in areas of HIPAA and PCI. Delivered ticket management solution as executive sponsor along with logistics tracking system. Oversaw systems delivery, including customer-ticketing interfaces for all external systems used by customers. Directed entire company operations and served as executive account manager for SuperValu, with approximately 2,400 facilities in footprint and representing 50% of company’s total business portfolio.•Director of Compliance for all facilities/warehouses, customer hardware/software security and key encryption•Delivered New Ticketing System and Customer Integration including Kroger, Albertsons, Catalina Marketing•Delivered New Logistics System / Tied to ticketing to track usage and security controls of PCI controls/HIPAA regulations•Collaborated with delivery of Mobile Ticketing Solution requirements with Outsourced Vendor for IOS and Android•Executive Account Management (at customers request)

Northwest Region

Delivered integration, coordination, and liaison responsibilities with pilot customers’ help desks located in Salt Lake City, Utah and Boise, Idaho prior to go-live with maintenance support. Handled start-up of go-live break-fix maintenance support in Portland, Oregon. Managed facility location discovery, contract negotiation, facility build-out, market cell phone plan negotiation, employee recruitment, training, and service delivery.

Portland, Oregon Area

SAFEWAY INC., Portland, Oregon, Manager Information Technology, 2001-2003. Led field operations service delivery in Portland division of 124 stores, including manufacturing plants, district offices, and division office. Oversaw delivery for all new store technology installation as well as delivery of rollouts and deployment of new technology and software. Information Technology Business Analysis, 1995-2001. Handled communication of information technology and implementation along with quality assurance, delivery of new technologies and corporate technology QA process building and testing formats. Delivered single image solution to Portland division as project manager, replacing all hardware and updating software to corporate hardware and software unified solution. Store Management, 1981-1995. Oversaw staffing, training, inventory, stock conditions, legendary customer service, operational and financial objectives. Handled projects outside of retail, including work in industrial engineering time studies and training assisting with classes of new employees at the corporate level.•Oversaw Technology Installations and infrastructure governance of all existing stores, offices, corporate facilities, new stores and remodels for hardware, software, network, telephony and construction requirements.•Responsible for introduction of new technologies and implementation process to be used throughout the company – project managed deployment and maintenance•ROI determination for projects requiring implementation prioritizationAdditional Experience:• Primary Interface with Executive Management• Quality Assurance• Project Management• Software/Hardware testing and Deployment• Integration Management• Conversion Management• ROI Determination• Delivered Test Lab blueprint for corporate IT builds