Terry O'Sullivan Ladd Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

La Jolla, California

Carlsbad, California

Oversees a staff of up to 16 employees at times and responsible for all aspects of insurance billing and collections for 30 medical clinics located throughout the United States.

Developed and implemented standardized system procedures to provide for separate account and billing practices for clinical trial services provided to patientsDeveloped and implemented a system to maintain records of all active trials and each trial’s individual patient services as well as start and end dates of their trial participation to ensure that Sharp Healthcare, at all times, were aware of all patients on a clinical trial. Reconciled billing accuracy prior to billing insurers and sponsors to ensure 100% compliance with all state and federal compliance billing laws.Audited bills for compliance accuracy and worked directly with the Compliance Officer, both internal and external clinical trial coordinators, Hospital service line directors and hospital Research Approval Committees. Served as principal liaison for Sharp Healthcare entities faculty and staff.Assured that the research budget for each trial provides adequate payment to Sharp Healthcare for study requirements that are outside the standard of care Prepared monthly clinical trials revenue reports to all hospital CFO’sDeveloped a complete document education program for all internal hospital staff as well as for outside study coordinators to ensure that all clinical trial patient participation was known to me at all times so that billing was compliant.

Established a clinical trials finance program at Sharp Healthcare. Successfully established a system so that the hospital can identify patients in their care that are active on a clinical trial. Also established the process that ensures that compliance for clinical trial patient billing is completely within all federal and state guidelines.

Supervised a staff of 8 employees in the insurance collections area

Worked an alpha split on billing and collecting revenue for all forms of insurance payersSpecial RecognitionsSelected as Employee of the Year 1991 out of roughly 300 employees.Awarded a Guardian Angel award as the first non-clinical employee to receive this award.Received 100% billing compliance from the internal audit dept. 2011Described as an exceptional employee in multiple annual performance appraisals.

Quality control review of insurance analysts. Also handled insurance and transaction dictionaries.