• Lead multiple due diligence projects simultaneously along with holding role of primary client contact.• Produce deliverables for review scopes including residential mortgage credit, regulatory compliance, valuation, servicer pay history and comments, modifications, consumer finance, fix and flip and reverse mortgages.• Responsible for data intake, management, mapping, comparison, and reporting.• Educate staff remotely by creating manuals and conducting live training with demonstrations.• Constructed accurate MBA/OTS paystring logic for vendor within existing system framework.• Created 200+ data traps for residential mortgage data tapes used in RMBS.• Managed migration of system of record to independent server, reducing downtime by 92%.

Responsible for driving innovation in the mortgage process. Evaluate current mortgage processes and recommend improvements that will streamline processing, underwriting, closing, post-closing, and the secondary market. Utilize strong understanding of process and data flow mapping to create detailed process maps to document work activities, validations, and work queues. Participate in requirements prioritization, and arbitrate differences between business and IT to create reliable schedules. Review external lending technologies and products for their applicability to specific project requirements. Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints. Develop business rules logic for product, pricing, and due diligence associated with residential lending. As required, build and maintain rules in selected business rules management systems.

Performs loan level and portfolio data analysis of seasoned mortgage loans. Proactively monitor client data to recognize trends, identify issues as well as make appropriate recommendations for remedial action. Responsible for digesting large amounts of information, retaining critical points and synthesizing data. Responsible for ensuring accuracy of client data. Ability to decipher monthly servicer remittance and servicer data tapes. Serve as non-technical point of contact to liaise with business users to formulate business requirements, review business processes and provide advice/consultancy on improvements where required. Identify user driven system improvements from a technique or process standpoint and propose changes that may include process redesign or system enhancement. Interpret development requirements of phase deliverables, including process flows, functionality and quality control.

Review non-performing and underperforming residential mortgages including credit underwriting, regulatory compliance, cash flow and servicing. Servicing aspect includes foreclosures, bankruptcies, modifications, forbearance plans, and Real Estate Owned. Review outbound data for accuracy and completeness. Edit and manage data queries. Recommend system changes and enhancements, create reports and manage interfaces with third party vendors. Customize database to fit scope of job.

Oversee client relations for multiple Wall Street firms. Implement policies and procedures to manage credit risk. Train staff on aspects of bulk mortgage trades including data, credit, regulatory compliance, property, collateral, legal and loan servicing. Lead projects and initiatives including saving the company $865K in 2006. Negotiate Master Agreements, Statements of Work and vendor contracts. Loan level signing authority to $1.6MM.

Lead assignments for Conventional, Alt-A, Sub-prime, Scratch and Dent and Fraud due diligence.

Supervise due diligence of REMIC and Scratch and Dent loan securitizations up to $1.1BB each. Direct contact with trading desk and Countrywide servicing platform, particularly loss mitigation, to assess best exit strategies for individual loans. Provide effective communicationwith counterparties, negotiate with vendors, and assess loan level and portfolio risk for trading desk.

Manage people and process control in a business unit drawing documents and funding 1,200 loans per month. Create ways to motivate employees, including the “Dynamic Customer Service” award for the division.

Establish underwriting guidelines, negotiate price, develop and maintain seller relationships while reporting to Senior Vice President. Oversee sales volume, quality control, delinquency ratios, policy compliance, personnel and profitability of a $95MM, six branch, 31 employee district. Sell mortgage, personal and sales finance loans. Collect delinquencies through the remedies of repossession, judgment, loss mitigation and foreclosure. Champion personnel through internal promotions.