Terry Elston Email and Phone Number
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Senior Project / Program / Cybersecurity Manger, with over 25+ years of proven experience in maintaining company focus while creating workforce motivation, fine-tuning operations to meet customer demands and motivating people in the achievement of specific objectives in both the work and social environments. This experience has been accumulated as a Consultant, Senior Project Manager, Project Manager, Supervisor and Technical Lead across a wide diversity of industries and clients (Smith and Nephew, Western Union, T-Mobile, GMAC, Mead West Vaco, Washington Mutual, Boeing, PepsiCo, Valeant, Zachary, United Health Care, Caterpillar). My project involvement has encompassed project control, as well as post-project evaluation with the client sponsor to assure satisfaction and to identify any process improvements that can be made to the client, while adhering to PMI PMBOK principles and methods. My responsibilities have been from project initiation to project closesure, execution of client projects in a timely manner, within budget and consistent with the Statement of Work and PMI’s high standards of quality. I am a proven self-starter with a tremendous work ethic, positive attitude and a drive for success.Specialties: Top Secret - Security ClearanceProject/Program Management, Cybersecurity IAMSystem/Business Analysis,Six Sigma,CRM,Transition and Transformation Management,Global Resource Management,Global Delivery Management,Global Financial Management,Process Reengineering/ImprovementWorkflow Design/ImprovementTraining and DevelopmentIT Asset ManagementITIL ver.3Change ManagementHP Asset Manager
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Sr Consultant - Gsp Solution ConsultantWorld Wide TechnologyGarland, Tx, Us -
Identity Project Manager And Business AnalystEdgileGarland, Tx, Us -
Identity Project Manager/Business AnalystEdgile Dec 2023 - PresentGarland, Texas, United StatesManaging Projects in the Identity and Access Management (IAM) practice, guiding IAM projects from inception through to successful completion, harmonizing project management with business analysis, ensuring seamless integration of IAM solutions with client objectives and compliance standards.
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Nco - RetiredUs Army Reserves Jan 2010 - May 2024-Retired-Training NCOIC - 2-354th (Echo Company)-MOS 37F40P - Psychological Operations Specialist-Airborne School - 2011-Deployed to Djibouti Africa 2012-2013 - One combat tour to the Horn of Africa in support of Operation Enduring Freedom with the Combined Joint Task Force--Horn of Africa.-MOS held 55B-Ordinance, 97E-Intel, 97B-Intel -
Senior Client Delivery ManagerCyber Defense Labs Jan 2023 - Oct 2023Dallas, Texas, United States• Managed delivery for cyber services and provided internal reports based on clients’ requirements.• Provided coaching for team improvements.• Document integration requirements and project scope for each Client.• Supports Executives with the information and insights they require to champion client experience activities within their teams and platforms.• Ensure all staff know how they impact the client experience and how they contribute to the client experience.• Established the relationship with the client, agreed the points of interaction and escalation, managed the services budget, and ensured the continuous delivery of the services according to the contract.• Ensure deliverables are met within scope/timeframe/resource constraints.• Develop and present cybersecurity program status reports to senior management. -
Senior Project ManagerCyber Defense Labs May 2021 - Feb 2023Dallas, Texas, United States• Managed multiple IT projects with cybersecurity goals in mind.• Prepare recommendations on cybersecurity initiatives.• Recommend staffing and quality improvement plans.• Delivered projects using the best approach as set out within recommended project methodology processes.• Clearly define project scope, costs, success criteria, dependencies, assumptions, and constraints with stakeholders.• Defined priorities and requirements and managed the project through planning, design, build, testing, and service transition phases.• Ensuring the agreed objectives and success criteria were delivered on time and within budget.• Identifies and facilitates the resolution of any issues that may arise.• Managing 3rd party vendors and managing multiple individuals and project aspects running concurrently.
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Senior Project ManagerTalus Pay Mar 2021 - May 2021Dallas, Texas, United States -
Sr. Project ManagerAdcom Solutions Nov 2019 - Dec 2020United States• Lead and managed a Transition Project for one of ADCom’s biggest customers, transitioning over 2400 sites from hard-line circuits (T1’s and Broadband) to 4G technology in a matter of 6 weeks, helping the customer reduce their circuit cost by 55% managing the end-to-end project delivery.• Worked closely with Sales team on managing accounts• Lead a team of Project Managers on documenting and producing a Project Manager process flow from project inceptions to project closure, creating flow charts to illustrate the process flow. • Managed third party vendors, obtaining quotes with pricing and terms• Ordered circuits via vendor portals and scheduled install and test and turn up• Provided remote support to technicians in the field during test and turn up of broadband/T1 circuits• Coordinated and scheduled client test and turn up of broadband circuits using Service Now system• Oversaw coordination of the partners and working groups in the phone conversion from analog to VoIP projects for the franchisee companies managed by ADCom• Provided program and project status reports to the project team and customers• Scheduled and ran internal and external project/program meetings, including weekly status calls• Managed the tracking of project request/orders using Vinyl system software• Maintained Program/Project documentation in Teams and on SharePoint -
Sr. Project ManagerHcl / Pepsico Aug 2018 - Nov 2019Plano• Projects include Full Site Remediation (Replacing all routers, switches, Wireless LAN Controllers, Access Points and upgrading existing circuits) for PepsiCo Distribution Centers, Manufacturing sites, and Production Centers.• Manage vendor relationships (Wave, LED, BT, Cisco, etc.).• Manage multiple teams in matrix environment.• Manage project in CA PPM.• Manage PMO processes required for gates, decommission of equipment, production certification, etc.• Manage schedule, team SharePoint, and all team, branch and client communications.• Facilitate all project associated meetings.• Serve as primary customer contact and liaison.• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.• Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house account team.
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Sr Project ManagerBt Global Services Aug 2010 - Aug 2018Irving, TxLeading the delivery of the Transition and Transformation management for large, complex, global outsourcing deals/programs and associated projects for BT’s largest contracts (>$25 million annual revenue) from bid through account start up. Managing the risks and impacts to all aspects of the delivery of services (financial, schedule and quality) to ensure increased productivity, communication and customer satisfaction. -
Sr. Business Analyst - It Asset ManagementCapgemini Jul 2009 - Oct 2009•Identified conceptual user-requirements into specifications of business requirements related to designing and defining the ITIL framework for the Service Asset & Configuration Management group, reporting options and implementation strategies.•Reviewed and develop the IT Asset Management processes, policy and procedures conforming to best practices that meet the needs of the client utilizing BMC Remedy as the asset repository.•Designed the process objectives and metrics to measure success and obtain formal approval for the IT Asset Management processes and associated procedures.•Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and delivered the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface Designs. -
Sr. It Asset Management ConsultantPepperweed Consulting Feb 2008 - Jul 2009•Responsible for providing consulting and advisory services for clients to identify, assess, measure and manage financial, operational and technology-related risks encountered in their industries, and assist in the implementation of the processes and controls to enable their continued monitoring.•Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.•Utilized the following asset repositories: HP Asset Manager, CA UAPM, and BMC Remedy.•Assisted clients in the modification of existing contractual software license and services agreements using post audit findings that better matched the clients’ use of software products during contractual renewals with vendors.•Elicit requirements using interviews, document analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. -
Project ManagerEds, An Hp Company Jan 2007 - Feb 2008•Developed project plans, schedules, communication plans, scope change documents, business requirement documents, coordinating resources, and day-to-day tasks to complete the implementation on time and within budget. •Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC•Monitored, and assisted in reviews of all project economics to include costs, operational budgets, staffing requirements, resources and risk. -
It Asset Implementation ManagerAcs Oct 2005 - Jan 2007•Served as client manager to implement IT Asset Management solution utilizing HP Asset Manager and Service Center.
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Special Education TeacherGarland Independent School District 2001 - 2005•Prepared and organized curriculum lesson plans for students with special needs.•Facilitated student Admission, Review, Dismissal (ARD) meetings with Parents and School Administration.
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Project ManagerSiemens 1999 - 2001•Managed, monitored and coordinated multiple complex custom computer-based interactive voice response (IVR) system projects from design aspects. Beginning with all project phases of initiation. -
Project ManagerMci Systemhouse 1997 - 1999•Senior Project Manager for a multi location global deployment project in the implementation and upgrades of new and existing PBX systems (ATT) and Voicemail systems (Octel). -
Counter Intelligence Sgt.Us Army Reserves Jan 1989 - Jan 1997
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Project ManagerIntervoice 1993 - 1997•Managed, monitored and coordinated multiple complex computer-based interactive voice response (IVR) system projects from design aspects, beginning with all project phases of initiation through project closure while interfacing with customers at all levels.
Terry Elston Skills
Terry Elston Education Details
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Us ArmyPsychological Operations -
Region 10 - Teaching CertificateEducation - Teach Certificate
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George Washington UniversityMasters Certificate In Project Management
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Us ArmyMilitary Intelligence
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Us ArmyOrdinance
Frequently Asked Questions about Terry Elston
What company does Terry Elston work for?
Terry Elston works for World Wide Technology
What is Terry Elston's role at the current company?
Terry Elston's current role is Sr Consultant - GSP Solution Consultant.
What is Terry Elston's email address?
Terry Elston's email address is te****@****hoo.com
What schools did Terry Elston attend?
Terry Elston attended Naveen Jindal School Of Management, Ut Dallas, Us Army, Region 10 - Teaching Certificate, George Washington University, Us Army, Us Army.
What skills is Terry Elston known for?
Terry Elston has skills like Program Management, Service Delivery, Business Analysis, Management, Project Management, Leadership.
Who are Terry Elston's colleagues?
Terry Elston's colleagues are Lisa Spencer, Shannon Williams (Lott), Ivano Franconi, Sarah Korb, Jennifer Vogt, Kerry Jones, David Lichtsinn.
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Terry Elston
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