I am a seasoned Professional Services Leader with 20+ years of services leadership, project/engagement, and operations management experience in various sectors. Recognized for demonstrating a natural aptitude for strategic planning, as well as for practice creation and account management, I have a history of contributing directly to company growth and expansion throughout my career. Professional focal points include professional services, program management, services operations, cloud implementation, project scoping, delivery management, partnership cultivation, and client relations. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and organizational skills, as well as consulting best practices, procedure analysis, project management and resource management to support efficiency and maximum returns. Most recently, I am a Sr. Director of Professional Services @ Mitratech Holdings, Inc. Under my leadership, I fully administer a wide array of objectives and requirements, reporting directly to the VP of Professional Services & Support. I preside over all facets of the Consulting, Training, Partner Management, and Project Management areas of our company in the Corporate Legal & Claims area, ensuring maximum efficiencies. In addition, I liaise with senior leadership, stakeholders, and cross-departmental teams to ensure the company’s professional services structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, consulting and leadership expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget in difficult situations.