Terry Erickson Email and Phone Number

At Medtronic, I was selected to spearhead change management for significant governance, validation, and business alignment initiatives within the global Application Portfolio Management framework. Moreover, I outlined critical requirements, established processes, and formulated policies in alignment with overarching corporate strategic objectives. Among my notable accomplishments, I:• Designed and introduced a quarterly educational series for 1.2K application owners, providing essential training and insights into streamlining the certification process and demonstrating the strategic use of data for end-user benefits.• Achieved a 65% adoption rate within the first six months, featuring advanced application sorting capabilities by portfolio through roll out of a change process introducing a centralized, verified data resource and self-service reporting tool.• Advocated the importance of a verified source of record data inventory at all organizational levels.• Led the successful execution of data analytics changes, safeguarding the integrity of global dashboards/reporting systems.• Phased out obsolete Excel spreadsheets by developing a ServiceNow-based Application Dashboard, empowering leadership and stakeholders with instant access to current Business Applications data.

During my tenure, I led critical initiatives aimed at global data archiving and the retirement of legacy applications, applying change management principles to ensure smooth transitions.Furthermore, I built, coached, and led teams comprising internal stakeholders from various functions, oversaw the preparation and submission of Requests for Information (RFIs) to third-party vendors, and instituted a validation process to comply with European Union-specific regulatory requirements.A small section of my noteworthy accomplishments include:• Avoided security risks and costs from unused, unsupported business applications by establishing the company's first sustainable process for retiring business applications.• Implemented a repeatable process for identifying eligible business applications and change managing retirement.• Pioneered application data cleansing, testing, and validation of data visibility with cross-functional stakeholders and the legal division with 200+ business applications archived and 1.8K+ business applications retired in compliance with corporate data retention standards.

At Target Corporation, I managed and provided leadership to direct reports alongside a multidisciplinary team composed of technical experts and project management professionals, ensuring strategic alignment and operational efficiency. Following are some of my key achievements:• Spearheaded a $12M portfolio encompassing projects and programs within Product Design & Development (PDD) and Target Sourcing Services (TSS), driving significant platform investments.• Optimized vendor interactions by fostering continuous dialogue and collaborative problem-solving, preemptively addressing potential challenges and impediments.• Assembled, educated, and guided an elite cadre of professionals, including IT engineers, architects, senior business analysts, and senior project managers, setting a standard of excellence within the organization.• Created a culture of teamwork and positive spirit, adeptly navigating complex change management processes amid shifts in project priorities and schedules within a matrix organizational structure.

As Product Manager/Business Technology Manager, I managed a $25M technology support services division dedicated to facilitating product design, development, and planning within the Merchandising Division.Moreover, I led a team of seven Senior Business Analysts, providing strategic direction and oversight for the successful delivery of a critical portfolio comprising seven ongoing projects. Some key highlights associated with this job role include:• Achieved significant cost savings by maintaining portfolio budgets implementing stringent resource management and strategic planning, effectively minimizing waste and preventing downtime.• Exceeded client requirements and expectations achieving 90% survey acceptance by fostering productive partnerships with business consultants, ensuring the success of both current and future project portfolios through collaborative efforts.

Within this job role, I directed a skilled group of 16 business process consultants, overseeing the project from inception to completion, executed comprehensive project strategies, and engaged with key organizational leaders across various departments to ensure project priorities were in sync with targeted business outcomes and return on investment (ROI) objectives.Some key highlights associated with this job role include:• Talent management leader for the TGT$100 initiative, a pivotal project aimed at deploying SAP within Target's Financial Systems, acting as the principal manager supporting the Project Management Office (PMO).• Navigated a highly intricate, multi-phase project involving 270 program change requests and a team of 300 members by advocating for best practices and ensuring transparent, comprehensive project documentation.• Achieved optimal resource utilization and eliminated redundancy through meticulous project planning and target monitoring.• Preserved high team performance, morale, and productivity by implementing a matrixed management framework that incorporated shared experiences, regular comprehensive team gatherings, and acknowledgment initiatives.• Honored with the 2011 Corporate Values Award in recognition of promoting a culture of inclusivity within the organization.