Terry Goss Email & Phone Number

Victoria Palms Resort, Donna Texas

General Manager for Victoria Palms Resort, one of the largest and finest active adult communities in Rio Grande Valley.

Mission Texas

Sales management for a fast growing, progressive real estate development organization featuring properties ranging from RV resort lots to luxury single family homes.

Central Florida

Principal Partner in T-Ron, LLC, an investment driven corporation focused on capitalizing on recovering markets in the areas of real estate speculation, self storage and other opportunities as may arise. Project-1 is a 60K SF Self Storage new build with a unique twist we feel has potential for nationwide expansion and/or franchising.

Licensed Florida Sales Associate responsible for marketing and sales of RV resort real estate.

Business to business sales of advertising on behalf of major campgrounds, resorts and marinas. I analyze the market, identify opportunities, generate leads and close sales. I also subscribe new businesses into the program on a regional basis.

Commercial, Government and Residential Sales of high efficiency Solar Electric, Solar Hot Water, Wind Electric, and Geothermal HVAC. Complete custom solutions engineered to address your specific needs. I can help you leverage government and utilities sanctioned stimulus money to make your investment in renewable energy more affordable than ever. There has never been a better time to Go Green.

IBM Software Group - Tivoli – Sales Enablement Organization Department Manager with staff of 40+ who delivered sales and solutions training, job-aids and business strategy direction to sellers, support teams and partners. Simultaneously managed multiple complex programs. Led team utilizing motivation, skills enhancement and employee recognition to drive successo Awarded "Significant Contribution" in 2008 for leadership and commitment to the businesso Improved student assessments by 20% reducing support requests and associated work loado Delivered continuous improvement training for over 2,500 annually with A-plus feedback o Supported $5B growth through strategic implementation of progressive educationo Achieved 18% cost reduction by leveraging virtual labs and classrooms o Received near 100% ratings on manager effectiveness surveyso Personally delivered 800 hours education annually

IBM Software Group - Tivoli - Product Development OrganizationManaged product market progression and capabilities evolution for Enterprise Systems Event and Network Management portfolio which spans all market tiers across distributed and mainframe systemso Added $50M+ in revenue by negotiating business unit transfer of solution to fill gap o Managed $120M+ revenue solutions, the largest in the Tivoli brando Moved Tivoli to #1 in Event Management by repackaging solutionso Extended enablement to data centers and call centers

IBM Software Group - Tivoli - Service Provider Business Unit / NetGenAnalyzed existing portfolio capabilities against current market needs to evaluate feasibility of business expansion into network centric (NetGen) business models - Mission to extend enterprise Information Technology Management solutions into telecommunications and service provider markets to drive new revenue while minimizing development expense for customizationo Dissected NetGen solutions examining feasibility, marketability and technical competenceo Built marketing plan, channels engagement model, and market driven pricing packageo Extended sales / support teams training on strategy unifying customer messageso Leveraged previously untapped corporate tele-sales teams to generate leadso Secured $5M in strategic direct competitive displacementso Drove $2M in new revenue through partner alliances

Sprint – Consumer Services Group - Customer Retention / Strategic Application ProgramsReported to Director of Product Development with mission to define and build / procure consumer retention products to reduce churn in consumer wireless and LD markets. Identified potential vendors for a Unified Messaging Service to span both customer bases and negotiated service agreementso Defined plan for $15M retained and $10M new revenue with partner agreemento Negotiated service agreements between partner and business unitso Defined service model and developed go-to-market plan

MCI (Worldcom) – Business Markets Marketing - Messaging and Mobility Services (MCI Mail)Built and managed value added applications and services for business users. These included the pioneering MCI Mail application as well as virtual Telex and Fax mailboxes, global print and mail-merge through Digital Post Offices and Find-me-Follow-me and text paging services. I began my 15 year career as a direct hire from school in the Network Operations Center (NOC) and grew progressively into spheres of management and wider responsibilities. I Worked with internal as well as external development teams, alliances and business partners o Led $50M program for joint email service with British Telecom (Concert)o Launch team for national find-me, follow-me phone / message service o Launch team for 2-way text paging which leveraged MCI Mail

Browning Ferris Industries – Business Operations Management - Montgomery County, MDManaged the daily operations of a consumer focused business office including scheduling, fleet maintenance and HR for a 65 person office including recruitment and hiring. Participated in procurement including requirements documentation, bid preparation, and vendor selection.This position was held while also attending school full time at CDI.

Other, Business Administration

Misc Classes

Activities and Societies: Taught several student-teacher classes in computer disciplines to help with tuition.I took various classes.

Business Administration

I attended The American University because they offered an exceptional experiential learning curriculum. I achieved my first 66 credit.

Tech As Equiv, Computer Technology / Sw Programming

Technical - Electronics Votech