Working collaboratively with a team of Developers and QA Engineers in an Agile development environment within 2-week release cycles.★ Senior Software QA Engineer- Writing and maintaining test cases and test matrixes to verify web applications through feature testing. - Documenting and reporting software bugs in a bug tracking database.- Providing production support by investigating and validating reported bugs.- Validating test results by accessing and querying databases.- Managing QA testing efforts for an off-shore team.- Managing build deployment and release processes for various test environments★ ScrumMaster- Coaching Scrum Team members in understanding the Scrum process.- Training new Scrum team members in understanding the Scrum process.

Cooperatively working within an integrated team of Developers, Product Owners, and QA Analysts in an Agile development environment with a fast-paced 2-week release cycle.★ Senior SQA Engineer- Writing and maintaining test cases and test matrixes to verify web applications through feature testing. - Documenting and reporting software bugs in a bug tracking database.- Providing production support by investigating and validating reported bugs.- Validating test results by accessing and querying databases.- Managing QA testing efforts for an off-shore team.- Managing build deployment and release processes for various test environments★ ScrumMaster- Coached Scrum Masters, Product Owners, and Scrum Team members in understanding the Scrum process.- Trained new Scrum team members in understanding the Scrum process.- Regularly reported on Scrum team progress for each sprint.★ Test Lead- Used leadership and problem solving skills to contribute to the team and evaluate test results while managing risk factors.- Proactively assisted in the definition of Quality Assurance guidelines for the software development process.- Trained and mentored other analysts in Quality Assurance testing methodology.- Provided training in accepted QA methods and process for all new QA hires.

★ Subject Matter Expert- Provided front-line Oracle support for the department and participated in Oracle testing instances with eight years of departmental support experience.- Wrote test plans and test cases for Oracle implementations.- Wrote functional specifications for development team on customized product.- Created Discoverer reports to pull exception data from the Oracle Inventory module.- Participated in inter-department test pilots of customized Oracle modules.★ Product Operations Specialist- Implemented Oracle training courses for employees.- Updated and maintained department ISO procedures and work instructions.- Monitored Oracle item master for quality assurance issues.

- Advised the department on critical process and procedural issues.- Regularly performed audit accuracy checks on the manufacturing database.- Created a User’s Guide on Maxcim and Tolas systems.

- Gathered relevant metric data for measuring department data entry accuracy.- Authored departmental work instructions.