Terry Heck Email & Phone Number

Tempe, Arizona

Document Control- Review / audit inventory of customer and regulatory specifications for current revision. - Request or obtain updated specifications from regulator agencies or customers.- Review customer PO's for updates related to specifications and drawings.IT Manager- Maintain company servers: - Install system updates. - Verify backups are run nightly. - Create and remove users on system using Active Directory.- Provide desktop support to users. - Install new software. - Trouble shoot and resolve software issues. - Install and configure new hardware, including printers, graphics cards, scanners, etc.

Phoenix, Arizona Area

Review and organize documentation in preparation for upload into new EDM system.Created and managed purchase requests for engineering construction and maintenance projects.

39Th Ave & Indian School Rd.

• Updated library over 600 customer and industrial specifications to current revision. Two thirds of these documents were out of date.• Recommended Electronic documentation software to improve process flow and distribution of electronic files.• Recommended new database for Change control.• Managed/Implemented Engineering Change Requests (ECR’s) for production documentation• Created/updated Bills of Material (BOM’s)

• Established new ECN/ECR Database system• Incorporated ECN/ECR updating manufacturing documentation using AutoCad, SolidWorks, and GC-Preview.• Created/Updated Bills of Material (BOM’s) • Updated paper filing system to improving location of records.• Improved communication between sales and document control for new project starts and current project updates.

Tempe, Az

• Interim position.o Converted customer documentation, PCB artwork gerber data, into work instructions for manufacturing floor using GC-Preview.o Developed part specifications for purchasing to match customer requirements.o Incorporated ECN/ECR updating manufacturing documentation Solidworks, and AutoCad.o Updated Bills of Material (BOM’s) per input from customer changes/documentation using MS Excel.

• Redesigned part-numbering system resulting in an improved means of documenting artwork tools and finished product. • Updated documentation using AutoCad, and SolidWorks.• Applied new procedures to the documentation of artwork which reduced errors in production.• Moved document control system from Access database to Omnify PDM system resulting in improved accuracy and decreased completion times of changes to product documentation.• Uploaded documentation and maintained Bills of Material (BOM’s) in Omnify PDM system.• Was member of ISO9001 implementation team assisting in development of Policy, Procedure, and Process documentation resulting in achieving ISO certification in 2006.• Managed product documentation including Bills of Material (BOM), Packaging Artwork and product design documentation. • Managed part numbering and UPC and EAN bar code assignment for product being sold through US and EU/UK sales channels.

• Developed part numbering scheme and database for part number assignment and change control.• Developed change control processes and procedures.• Developed documentation procedures to meet ISO9001 requirements.• Developed company intranet for distribution of documentation.• Developed product documentation, user guides/manuals.• Managed company Local Area Network and phone systems. Was responsible for arranging move of network and phone systems to new location when company relocated.• Incorporated ECN/ECR updating manufacturing documentation.• Managed company organizational charts as well as office layouts to trace phone and data lines using MS Visio.

• Created five (5) databases using Microsoft Access to track client records.• Began development of procedures to meet HIPPA requirements.• Developed audit procedure to ensure accuracy of client records.