Terry Hunter Email & Phone Number

Irvine, Ca

Company is really booming. Managing implementations, support and order fullfillment. About 3 Mil in inventory, 30 implementations/month and software development. Keeping very busy, but love it.

Irvine, Ca

I am proud to say that SurgiCount Medical has just been purchased by Stryker and will become Stryker SurgiCount. This is an incredible opportunity for the product, staff and company and we are all excited.I will continue doing what I have as I am very attached to our current/legacy product that I helped develop. Am hoping for many new challenges and opportunities with Stryker.

Alaska Native Medical Center (ANMC) – Anchorage AlaskaInterim EHR Director (04/10 - 10/10)•Vendor Management (Cerner).•Coordination of Cerner Millennium Suite (24+ Solutions), using Method M for Cerner focus and project management of 15 collateral/dependent project initiatives associated with EHR implementation.•Planning, oversight management of technical and functional systems implementations put forth recommendations to leadership of any changes that improve the quality and costs •Manage and co-ordinate scheduling and subcontracting with internal and external parties as needed•Quality control over the life of the installation process•Facilitate the coordination of all schedules for both internal and external stakeholders•Consistent and timely Executive Management progress reports •Coaching, working and providing a supportive role to the PMO team to identify and execute remediation’s and develop plans for areas that may require additional focus and change•Facilitate and provide Project definitions and scope of work (SOW) as the projects evolve•Continued collaboration and communication with all stake holders and governing authorities CanopyHR Inc. – Irvine California - Acting CIO (10/09 - 04/10)•Application integration between Payroll Application and CRM package •Business Intelligence and data mining, developing operational dashboards, reports and revue assessment to build strategies and improve revenue •CRM application design, set up and administration to provide process and documentation for the implementation of a CRM (eSalestrack) application providing automated lead and opportunity follow up and customer support

Responsible for stable delivery and support of enterprise-wide applications through coordination of cross-functional IT staff and dedicated applications team. Led projects using structured project management methodology. Participated on teams focused on developing new vision for world-class IT dept, streamlining an inventory of 470+ applications, and identifying gaps in the information management platform. Maintained and improved customer relationships through customer-centric services, communication and support. Collaborated with Service Desk managers to design and implement improvements and automation in user support, participation and communications.Process and performance improvement for the IT Dept, supporting reorganization alignment with organizational strategies through prioritization and facilitation of ITSM roadmap, develop and maintain balanced scorecard, manage change control board, lead development and establishment of IT policies and procedures for dept's shifting business modeled on ITIL certified processes. Functional Areas•Project Management•Resource Management•Strategic Planning•Data Integration/Business Intelligence •Web Development •Vendor Management

Directed all areas of technical product support, including tier-1, tier-2, and tier-3 for external customer base of 25,000 call volume, of 2,000 calls per day. Led team of five direct reports with 75 staff members. Managed $5,000,000 operational budget. Developed cross-functional team and process for product design.

Developed and implemented new corporate customer service department. Turned around poorreputation and performance of customer service department. Directed development,selection, and implementation of CRM tools, Remedy ARS and ACD. * Led analysis and implementation to provide 75% of hardware support in-house.* Negotiated new contract for remaining support, reducing annual maintenance costs by30%.

Coordinated and managed support, development, as well as implementation of entirehealthcare suite. Created SDLC for all software changes. Implemented and integrated allnew technology over 13-year period. Consolidated IT function and applications atcorporate level, supporting seven hospital facilities.* Developed and maintained custom application as well as IT department from ground up.* Set corporate IT goals and direction as part of management team.

* Maintained physician contract information.* Acted as liaison between management and physician staff members.* Coordinated annual medical symposium.* Calculated and maintained Cost Per Member Per Month (CPMPM) for profitabilitystatistics.

A.A, Computer Science

B.A, Business Administration