Efficient in retail, wholesale, and internal parts distributing.Perform one on one customer service with upselling parts and accessories including complete Jeep upfits.Worked with Warranty Administrator to keep warranty and cores consistently up to date.Daily cashiering duties.Manage all we-owe services from sales to service to customer.Proficiently worked with service department (service advisors) to manage parts and technician work.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Bolstered sales and inventory management by effectively controlling daily parts program activities.Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Retail/wholesale hybrid, working retail/front counter but was also responsible for all wholesale calls and delivery of parts.Performed back counter duties working with technicians and service advisors.Responsible for online presence, fulfilling online orders and shipments.Responsible for inventory and warranty control.Handled all customer service issues quickly to maintain high satisfaction levels.

Worked at three different AutoZone's. Started off as Sales Associate in Colorado and quickly worked into management as Store Manager within two years, operating underperforming stores in Wyoming.Responsible for improving KPI ratings to top of district (12 stores) and region (100 stores) for underperforming stores.Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Created work schedules according to sales volume and number of employees.Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.Completed all point of sale opening and closing procedures, including counting contents of cash register.Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.Reported to district manager regarding all store and staff issues, financial goals and sales.