Terry Jarnagin

Terry Jarnagin Email and Phone Number

Information Technology @ Strategic Alliance Business Group (SABG)
arlington, virginia, united states
Terry Jarnagin's Location
Huntsville-Decatur-Albertville Area, United States
Terry Jarnagin's Contact Details
About Terry Jarnagin

Senior Vice President/Operations Executive with over 25 years of successful contributions in the Information Management and Technology business space possessing proven experience in developing and managing large, high-functioning teams while providing exceptional world-class customer experiences.

Terry Jarnagin's Current Company Details
Strategic Alliance Business Group (SABG)

Strategic Alliance Business Group (Sabg)

View
Information Technology
arlington, virginia, united states
Website:
sabg.com
Employees:
75
Terry Jarnagin Work Experience Details
  • Strategic Alliance Business Group (Sabg)
    Technical Analyst
    Strategic Alliance Business Group (Sabg) Aug 2019 - Present
    Huntsville, Alabama, United States
  • Aranea Solutions, Inc.
    Sr. Program Manager
    Aranea Solutions, Inc. 2013 - Jul 2015
    Huntsville, Al
    • Reported directly to President and CEO• Managed Data Center and professional services teams and increased system uptime from 82% to 99% by implementing cross training and revising maintenance procedures• Managed support and services budgets to meet company profit goals• Increased customer satisfaction by implementing monthly metrics reporting • Streamlined Configuration Management/Change Management processes• Managed data conversion and application migration to new web platform – on time and on budget• Implemented ISO 9001:2008 processes and assisted company in gaining first ISO certification• Directed development of integration guides, work instructions, and other documentation for both internal and customer use• Contributed to new business RFP and bid processes including all phases of bid reviews.• Security Clearance
  • Aranea Solutions Inc
    Data Center And Service Support Manager
    Aranea Solutions Inc Jul 2010 - Jul 2015
    Huntsville, Alabama Area
    Responsible for management of data center, system administration, network operations, web development, content management, and service desk organizations. Assist with the management of information assurance team, accreditation efforts, IAVA and POA&M processes and reports.Evaluated 7x24x365 team supporting contracted customers, hired new resources to fill technical knowledge gap, and reorganized teams to better serve customers.Produced monthly metrics to gauge productivity and measure processes and procedures that were put in place.Oversaw Information Assurance process improvements to better secure hosted applications and systems.Implemented ISO processes within operations team supporting and achieving the companies’ goal of ISO 9001: 2008 certification.Participated in DIACAP process.Managed Plan of Action & Milestone (POA&M) updates and reports.Reviewed Information Assurance Vulnerability Alerts (IAVA) for impact on system security and provided updates for reporting.
  • Sirsidynix
    Vice President Of Client Care And Education Services
    Sirsidynix May 2006 - Jul 2010
    • Promoted: Reported to Chief Operating Officer• Responsible for P&L budget for customer facing departments of 200 people• Weekly and monthly metrics reporting and customer implementation status presentations to executive management• Worked directly with key company accounts to ensure needs and requirements were met• Contributed to successful acquisition of industry competitor ($90M acquisition) and oversaw the integration of operations teams
  • Sirsi Corporation
    Vice President Of Implementation And Education Services
    Sirsi Corporation Mar 2005 - May 2006
    • Promoted: Reported to President• Responsible for P&L budget for five departments of 100 people• Streamlined new customer implementations by reorganizing implementation teams/departments and continuously reviewing processes and procedures• Reduced overall costs to bring on new customers and delivery additional products and services to existing customers
  • Sirsi Corp.
    Director Of Implementation And Education Services
    Sirsi Corp. Feb 2001 - Mar 2005
    • Promoted: Reported to CEO/President• Responsible for P&L budget for four department of 80 people• Recruited and hired new implementation team members to support company growth• Contributed to successful acquisition of industry competitor ($45M acquisition) and oversaw the talent reviews and integration of implementation teams and other professional services groups
  • Sirsi Corp.
    Manager Of Library Products
    Sirsi Corp. Aug 1998 - Feb 2001
    • Promoted: Reported to President/CEO• Handpicked to contribute and oversee improvement in product requirements gathering, prioritizing development items, and communicating plans to customer base• Created touchpoints with development organizations to better involve product managers in development process• Facilitated integration with implementation team to improve time to deliver knew products and upgrades to customer base
  • Sirsi Corp.
    Manager Of Customer Services
    Sirsi Corp. May 1996 - Aug 1998
    • Promoted: Reported to President• Responsible for P&L budget for three departments of 60 people• Recruited and hired IT and technical supports individuals to support company growth• Implemented support teams to better organize staff to serve customer needs• Participated in software designed and testing to improve software product quality
  • Sirsi Corp.
    Manager Of Customer Support And Training
    Sirsi Corp. May 1993 - May 1996
    • Promoted: Reported to President• Responsible for P&L budget for three departments of 60 people• Recruited and hired IT and technical supports individuals to support company growth• Implemented support teams to better organize staff to serve customer needs• Participated in software designed and testing to improve software product quality
  • Sirsi Corp.
    Customer Support Consultant And Trainer
    Sirsi Corp. May 1992 - May 1993
    • • Reported to President • Worked directly with customers in support of application• Traveled to customer locations and conducted onsite training• Prepared trip reports highlighting and issues with product implementation and or software configuration issues

Terry Jarnagin Skills

Writing Solution Selling Team Building Air Force Customer Education Metrics Reporting Consulting Patch Management Top Secret Weapons Windows Server Help Desk Support Adobe Acrobat Adobe Contribute Citrix Overseeing Service Desk Windows Sales Iso Community Computing Vulnerability Mac Os X Server Farms Assemblies System Upgrades Past Performance Support Teams Serving On Time Delivery Ama Employee Relations Network Security Temporary Placement Bid Processes Cross Functional Team Leadership Product Management Clearances Windows Xp Customer Support Assessment Windows 7 Secret Data Conversion Travel Requirements Gathering Management Comptia Sirsi Security Liferay Marketing Support Information Assurance Integration Metrics It Service Management Proposal Leadership Gap Powerpoint Aviation Hosting Public Speaking Sharepoint Accounting Salesforce.com T&m Odc Adobe Subscriptions Agile Uptime Sustainment Security Operations Mergers Data Center Profit Linux Attendees Small Business Server Web Applications Troubleshooting Customer Satisfaction System Relationship Management Business Services Cell English Software Documentation Key Metrics Education Staff Management Software Configuration Management Idiq Reports Iso 9001 County Solution Implementation Technical Documentation Microsoft Office Strategies Marines Operations Management Acquisitions Testing New Business Development Security+ Training Microsoft Publisher Customer Service Solaris Conferences Group Meetings Documentation Project Management Design Documents American Research Reporting Driving Results Microsoft Information Management Vmware Guides Harvest Hardware Analysis Church Events Information Technology Information Security Customer Relations Renewals Content Management Rfp Space Customer Interaction On Budget Operating Systems Applications Web Design Configuration Management Business Development Communication System Administration Project Bidding Cedar Customer Needs Strategic Planning Quality Assurance Firefox Gsa Schedules Operations Suite Putty Software Testing Christian Ministry Marketing Change Management Network Administration Technical Support Security Clearance Contractual Agreements Information Architecture Fisma Supports Unix Data Migration Dod Diacap Services Presentations Information Security Awareness Linkedin Flash Responsibility Internal Audit Chrome Internet Explorer International Cross Training Efficient Google Groups Executive Management Active Directory Computer Hardware Itil Army Data Management Trade Shows Navy Storage Area Networks Hiring Staff Political Science Reviews Government Computer Security Hp Ux Windows Vista Process Improvement Software E Learning Touch Video Delivering Presentations Customer Experience Management Work Instructions Accompaniment Needs Assessment Professional Services Proposal Writing Data Center Consolidation Highlighting Client/server Interviews Libraries Military Product Demonstration Budgets Saas Staff Development Software Development Leading Discussions Meetings Hosted Services Mergers And Acquisitions Delivery Customer Base Technical Qualifications Application Hosting Federal Proposals Recruiting Automation Product Quality

Terry Jarnagin Education Details

Frequently Asked Questions about Terry Jarnagin

What company does Terry Jarnagin work for?

Terry Jarnagin works for Strategic Alliance Business Group (Sabg)

What is Terry Jarnagin's role at the current company?

Terry Jarnagin's current role is Information Technology.

What is Terry Jarnagin's email address?

Terry Jarnagin's email address is te****@****ail.com

What is Terry Jarnagin's direct phone number?

Terry Jarnagin's direct phone number is +125654*****

What schools did Terry Jarnagin attend?

Terry Jarnagin attended University Of Tennessee, Knoxville, University Of Tennessee, Knoxville.

What skills is Terry Jarnagin known for?

Terry Jarnagin has skills like Writing, Solution Selling, Team Building, Air Force, Customer Education, Metrics Reporting, Consulting, Patch Management, Top Secret, Weapons, Windows Server, Help Desk Support.

Who are Terry Jarnagin's colleagues?

Terry Jarnagin's colleagues are Mina P., Mark Andersen, Jason Turton, Jenny Robishaw, Pamela Muery, Ross Mastruzzo, Carter Boothe.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.