Terry Davis Email & Phone Number

Columbus, OH, US

Columbus, Ohio, United States

Columbus, Ohio Area

Columbus, Ohio Area

• Department manager of Hardware and Workwear areas
• Managed two diverse teams (twelve staff members total) overseeing departments that occupied over 23,000 square feet.
• Maintained staff scheduling and efficient employee coverage to balance budget, sales contribution, and sales per labor-hour budgets.
• Determined appropriate organizational structures to address business and maintained high selection standards to attract the best people.
• Provided consistent operation of the business with continual emphasis on finding innovative ways to improve service and reduce our overall cost as a percent of sales. Counsel, coach, and evaluate performance.
• Achieved or contributed to the achievement of planned objectives for sales, gross profit, expense, contribution, and net income.

• Maintained a high degree of customer satisfaction as outlined by company standards.
• Provided prompt, efficient, and professional service to all customers, offering advice and assistance as necessary, to promote and maintain customer loyalty.
• Maintained and exhibited in-depth product knowledge for all products carried by the Store within a designated area or department, providing customers with complete product information regarding location, applications.
• Provided assistance to the Department Manager in administrative functions as assigned, including inventory, ordering, information management, and documentation.
• Maintained the assigned department and the related merchandise in a neat, clean, attractive, and safe manner, with emphasis on providing a pleasant atmosphere for customer shopping.
• Completed all sales orders and documentation promptly and accurately in order to maximize efficient service at the cashier station and to enhance customer satisfaction.

Bachelor'S Degree, Computer Science

Associate Of Science (A.S.), Architecture