Work with clients to insure they are reaching their goals with the product. Insurance a positive customer experience and foster health relationships.

The Board shall be responsible for the oversight of the Amoco Reuse Agreement, approved by the Natrona County Commissioners and Casper City Council on September 3, 1998.

Project Manager for Caribbean Upgrades project which included infrastructure, communications, SCADA, software, and fuel systems. Also was subject matter expert in the operations and maintenance side of emergency communication facilities across the country.

Team member of manufacturing works. Meet with potential clients and leads to promote products and services.Determine clients needs for services.Establish rapport with clients and potential clients.Develop community relationships. Report on special developments, status reporting, activity, project status, and more.

Develop BOM (bill of materials) and budgeting for large modernization project. Verify scheduling with integration team to maintain completion dates all within various compliance regulations.Research, recommend, and implement technology to be used in various installations or upgrades.Manage team travel budget & schedule.Manage weekly emergency alert system PEP test results.Telemetry/alarm/SCADA system design and maintenance.Field equipment programming, tracking, and configuration. The PEP program has a significant amount of field equipment that was programmed, tracked, and maintained configuration data on. In addition, historical issues & alarms with each field equipment was kept. This equipment includes fuel monitoring systems, EAS Endecs, phone couplers & hybrids, security systems, SNMP, generators, and more.Generator maintenance, monitoring, and recommendations.Internal WIKI page maintenance upgrades & information uploads/maintenancePhone number database-Maintain phone number database for all field equipmentPeriodic reports to team & FEMA management including bi-weekly & monthly status reportsField inspection of equipment-Travel to various locations in supports of FEMA IPAWS PEP program to inspect & maintain equipment including generators, fuel monitor systems, EAS equipment, communications equipment, AM & FM transmitters, security gear, satellite communications, and fuel systems.Program and manage Incon and Veeder Root fuel monitoring systems. Create and maintain database to track configurations, firmware, and reporting from all fuel systems.Develop upgrades for Primary Entry Point facilities taking conceptual ideas all the way to implementation.Develop recommendations and white papers for PEP programDevelop and submit Statements of Work for future purchases and installations

Served on a board of directors for a committee that provided government advise on the national EAS system and its Primary Entry Point program specifically. The program is a public/private partnership between the federal government and private partner radio stations who agree to install various gear at their site increasing their readiness to communicate in many conditions.I was the secretary of the board taking minutes during meetings and assisted with coordination of assets around the country.

Manage market engineering and IT duties. Which included maintaining 50+ node network, keeping a local database of assets, reporting issues to management, and end user support of computers. In addition to all this I also did several servers maintenance, configuration, planning, client support, backup & archival, and integration. Part of client support is also training users in several different types of software. The software I have supported in this position is Windows Active Directory, Server 2003 & 2008, XP, Windows 7, Office, Apple OS, basic SQL database work, Microsoft Access, as well as several automation software for the broadcast industry. In addition, I have written a couple programs, VB-scripts, and more to automate more processes.Market capital budget requests and planning.Making recommendations and installing large studio & field projects. Reporting to upper management issues, briefings, and other technical recommendations.6 full power FM and AM transmitter maintenance-this includes all technical equipment required to keep everything flowing smoothly. Scheduled readings, measurements, and calibrations are done to insure proper operation.Chief Operator Duties-Handle EAS responsibilities, document issues, ensure FCC compliance.Fuel & Generator Maintenance-Maintain 3 separate generators, transfer switches, and fuel. Including proper environmental regulations.Starting February 2012, I have also had oversight of the Cheyenne and Laramie WY markets engineering duties. This adds another 40+ IT nodes and 5 full power radio stations to the above list.