Carttronics LLC, San Diego, CA 2003-PresentWorld leader in retail/supermarket loss prevention technologiesField Service EngineerPrimary responsibilities include field qualifying new products for market release, client training, product management, managing subcontractors and vendors, and quality control of field services• Conduct field surveys to design site plans and develop quotes for loss prevention solutions based on customer needs and budgetary constraints • Collaborate with building engineers , real estate professionals, and property managers to develop integrated custom loss prevention solutions• Evaluate all site plans before installation of technical loss prevention technologies• Train sub-contractors on installation and maintenance of loss prevention technologies• Conduct routine quality assurance site visits during and after installation to assess installation quality and overall effectiveness• Schedule routine follow-up visits to monitor system performance in order to trouble shoot, diagnose, and repair installed systems as appropriate• Train clients on the use of new loss prevention techniques and solutions to ensure technologies are being utilized in the most effective way• Collect, analyze, and interpret data to identify trends and monitor store activity in order to target training needs to utilize loss prevention technologies more effectively and to reduce shrink• Recruit and train sub-contractors and other vendors for the installation, service, and maintenance of loss prevention technologies• Beta test new loss preventions technical products to benchmark effectiveness in comparison with existing solutions, and to modify or enhance products to make ready for market release

Carttronics, San Diego, CA 2001-2003 World leader in retail/supermarket shopping cart loss prevention technologyField Service MangerResponsible for installation and service of technical loss prevention systems at major retail chains• Managed a project team comprised of internal employees and external contractors to operationalize site plans and install loss prevention technologies• Interacted with clients, contractors, property managers and other vendors to identify installation obstacles and modify site plans accordingly• Maintain ongoing communication with retail managers to brief them on changes to the project plan, scope of installation services, and price adjustments associated with plan modifications as necessary• Managed inventory and operational expenses to ensure projects were completed timely and on budget in accordance with site plans and customer expectations• Professionally represented the organization in the field in front of customers and partners • Ensured the project team and I were abreast of the latest loss prevention solutions by maintaining and facilitating training on new or modified technologies

R. C. Vanatta, Corona, CA 2000-2001General contractor, supermarket remodels Lead Foreman Managed the installation of Refrigeration cases and Shelving units• Remodel supermarkets, installing cabinets, shelving (gondola), refrigerated cases• Rough framed walls • Concrete patching and slab work

Hussmann, Chino Hills, CA 1995-2000Manufacture of refrigeration cases and refrigeration racks Refrigeration/Carpenter Installer• Installed refrigeration pipe, and piped refrigeration cases for the refrigeration department• Perform the Installation of refrigeration coolers, shelving units (gondolas) and cabinets for the installation department

Honorably Discharged