Terry K. Email & Phone Number

Vancouver, British Columbia, Canada

- Member of the Senior Leadership Team and an active participant in strategic and operational management of the organisation.- Manage and oversee all board activities.- Manage the Communications Team and provide oversight for communication deliverables and outcomes.

- Manage production and deliverables of the Communications Team.- Member of the Senior Leadership Team of the organisation.

Toronto, Ontario, Canada

Montreal, Québec, Canada

- Collaborated with internationally recognized subject matter experts across nine departments.- Planned and managed the production and publication of XML-based training and technical manuals.- Developed project plans, identified and managed risks, and established timelines.- Managed multiple concurrent projects.- Built strong business relationships with local and international vendors and clients.- Maintained a 97% on-time delivery rate through the prioritization and management of project resources.- Coordinated project closure meetings, recommended process improvements.- Analyzed financial data to identify potential cost reductions.

- Managed an 11-person team located in four locations across Canada.- Managed and participated in the creation and production of training products, corporate annual reports, press releases and technical communication tools on budget and under tight deadlines.- Authored strategy documents on technical communications and technology transfer issues.- Managed departmental finances.- Working with a cross-functional team, coordinated the application of the Kaizen-team method resulting in a 50% improvement in product approval time.- Implemented Windows SharePoint to manage team collaboration and workflow.

Reporting to the Director, Communications, managed the writing and production of technical publications and participated actively in the preparation of marketing and communication material.- Managed a three-person communications team.- Wrote and edited technical manuals, web sites, advertising copy and press releases.- Designed and programmed an electronic parts and maintenance manual using Adobe Acrobat and Adobe FrameMaker.- Planned and developed a prototype Intranet for electronic workflow.- Improved departmental workflow by 30% through the implementation of new software, procedures and templates.- Member of the Office de la langue française (OLF) committee, French-at-work program.

- Collaborated with pilot trainers and aircraft mechanics to update training documentation.- Wrote aircraft maintenance manuals and service bulletins using engineering drawings and technical specifications.- Created and animated a twenty-five-hour training program to teach desktop publishing software to first-time computer users.

- Wrote technical manuals for computerized vehicles.- Collaborated with graphic artists and editors to ensure quality of manuals.

Gpc.D, Governance Professional Of Canada Designation

Bachelor Of Engineering, Mechanical, Industrial Engineering Option

Diploma Of Technology, Naval Architecture