Implementation and management of the following tools to maintain PCI compliance*Monthly internal vulnerability scans with remediation reports generated and distributed.*Monthly internal and external application scanning with remediation reports generated and distributed.*Monthly ASV scans to ensure standards maintained.*SIEM configured to meet PCI and company standards.*Monthly security awareness training for all users.*M365 policies defined and implemented to meet PCI and company standards.*Email gateway configured with URL and attachment policies defined.*Email gateway configured with custom setting to protect against spoofing and phishing.*Bi-Annual firewall configuration audits*Quarterly vendor and separated employee audits.*Employee Move, Add, Change process implemented to control and audit all employee changes.*Use of AD group policies to standardize and remove the use of insecure protocols and ciphers.

IT Manager responsible for IT and systems technology needs for an international company with offices in 13 countries. Support of user resources for over 350 employees located globally.*Automation of support for employees using Active Directory, DFS and group policies.*Reduced operational costs by 50% in primary data-center by migrating systems to virtual design using UCS blade servers, visualization and back-end NetApp SAN.*Improved accountability of user resources by implementing asset inventory system through group policies.*Implemented backup and recovery process using both commercial and open-source products.*Successfully passed ISO 9001 certification three years running.*Managed application and infrastructure for network authentication using Cisco ACS tied to domain authentication.*Increased security through centralized AV deployment, group policies and auditing.*Provided leadership and mentoring for team members located in 5 countries with a diverse set of skills and cultures.*Managed several migrations due to acquisitions, migration of uses, mail systems as well as production applications and resources.*Reduced international communications and travel costs by implementing hosted PBX and Cisco Video infrastructure.*Managed application and budget for SalesForce CRM.*Designed, deployed and managed SolarWinds NMS*Responsible for IT and systems budget and vendor management*Planning and budgeting for technology growth requirements.

Initially hired as a Senior Systems Engineer to provide support for the changes due to growth, my function was to migrate the company from the hosted mail platform to an internally managed exchange infrastructure. Four months into the position I was promoted to IT Manager and had the added responsibility of managing enterprise applications as well as the IT support team. *Reduced operational costs by 30% by auditing power usage and distribution in primary co-located data-center.*Negotiated telecommunications costs related to contact center, resulting in 30% annual savings.*Assumed responsibility for internal network resources and vendors resulting in migration from Cisco to Juniper as primary network vendor. *Management of corporate firewall solutions to maintain requirements from regulatory agencies.*Managed project for migration of 100 seat contact center to new facility. -Successfully migrated all users and resources over one weekend with no apparent downtime. - Project completed within time and budgetary requirements.*Migration of PBX from Cisco Call Manager to Avaya Contact Center.

Hired as a senior systems engineer responsible for IT support as well as systems integration and infrastructure. Promoted to IT manager in 2003 adding responsibility of leading the desktop support staff and support for 200 seat contact center. In 2005 was promoted to network manager responsible for support in LAN/WAN configuration and vendor management.*Responsible for all aspects of Security to include but not limited to - *Development code repository. *Administration and management of corporate firewalls. *Maintaining regulatory and compliance standards. *Annual and on demand audits. *Management of corporate AV solutions.*Migration of 180+ server data-center to new facility with no apparent downtime to employees or customers.*Mentoring and training of staff of 9 technicians consisting of systems engineers, developers, desktop technicians and DBA's.

Supervision of Transaction Reporting Services team dedicated to provide up to date reporting to our customers. Transaction Reporting initially was a daily update to customers using a Bulletin Board System allowing customers to access daily and retrieve the reports. During my time we migrated to a real time live web reporting system allowing for immediate access to up to date reporting. The transaction reporting team was responsible for the Systems infrastructure as well as the application provided by a third party vendor.

Owner and operator of small custom home construction company in Northern VA. Focus on building custom homes and responsible for beginning to end construction; setting the steel to installing the finishing hardware. Managed all aspects of accounts payable and receivable related to company.

Squad leader for 81 MM mortar crew, Airborne Infantry unit Anchorage AK. Successfully passed all annual evaluations related to mission role of squad. Also participated in numerous deployments related to training and readiness of operations.