Terry Luo Email & Phone Number

Atlanta, Georgia, US

Menlo Park, CA, US

Richardson, Texas, US

• Optimized the performance of ETL scripts by designing data pipeline, which ensures accuracy and integrity of business metric for reporting and analysis, which improves working efficiency and shortens business work.
• Built the scalable big data solution to understand the long-term effects in customer health for existing products/features, which increases customer retention for 15%.
• Synthesized current business intelligence and trends to support recommendations for improvement and actions to project leads and engineering teams.
• Supported senior management by developing metrics dashboards and performing statistical modeling using Jupyter Notebook, Pandas and Scikit-learn to produce business forecasts.
• Actively engaged with senior leadership and diversified customer groups to understand the needs and recommended business intelligence solutions.

Chicago, Illinois, US

• Developed Visual Basic modules to perform automated procedure for SQL queries for the creation of the analytic tools and dashboards, which help to save company’s budget for $80k.
• Developed Spotfire ad-hoc reporting products for suppliers based on KPIs like spending, on-time delivery and quality data, which contributes about 35% improvement in quality and service.
• Consolidated multiple data sources like Oracle, CSV, JSON from SAP and Click systems to build the consolidated dashboard to analyze supplier spend data in different regions.
• Worked closely with business and technology partners to understand business processes, internal data warehouse and business logic. Then developed actionable data product for business pain points.

Bachelor Of Science (Bs), Electrical And Electronics Engineering

Data Engineering Nanodegree

Data Scientist Nanodegree

Master’S Degree, Management Information Systems