Terry Lutz Email & Phone Number

Peachtree Corners, GA, US

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

• Direct technical support specialist for approximately sixty-five Cardio-Pulmonary Exercise Testing (CPET) sites.
• Provide on-site and remote technical support for clients including installation, maintenance and upgrading of PC hardware and software, proprietary interface equipment, and CPET equipment (70 field sites)
• Act as point-of-contact for field technicians at sites to analyze and resolve hardware/software issues
• Format and image PCs for new installations and current… Show more Direct technical support specialist for approximately sixty-five Cardio-Pulmonary Exercise Testing (CPET) sites.
• Format and image PCs for new installations and current sites
• Assemble CPET systems for new installations (125 installations since November 2010)

· Perform customer debriefing to diagnose automotive problem. · Give customers pricing and repair time estimates. · Perform quality and timely tire repairs and regular wheel/tire maintenance. · Tend to any incoming customer service needs via calls and walk-ins. · Regularly manage store open, close, and productivity in owner's absence. · Prepare, maintain.

· Establish new accounts and maintain customer service and necessary billing correspondence accordingly. · Responsible for staying abreast of any product/industry changes and appropriately informing clients. · Fill orders for retail partners and develop a full range of custom pricing structures based upon volume. ($100 - $100,000) · Perform immediate.