Terry Mcarthur, Mba, Pmp

Terry Mcarthur, Mba, Pmp Email and Phone Number

Information Security Manager | Operational Risk Management | Technology Program Management @ American Express
Terry Mcarthur, Mba, Pmp's Location
Greater Phoenix Area, United States, United States
Terry Mcarthur, Mba, Pmp's Contact Details

Terry Mcarthur, Mba, Pmp work email

Terry Mcarthur, Mba, Pmp personal email

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About Terry Mcarthur, Mba, Pmp

At American Express, my leadership in Operational Risk and Information Security has significantly bolstered our Global Infrastructure Technology. We navigated complex risks, ensuring stringent compliance and resilience across a wide array of risk domains including server security management, disaster recovery, application health, and many other initiatives. Our team's collaborative efforts in audit examination and issue management, and effective partnering with different lines of business within technology have markedly enhanced operational effectiveness.During my tenure with Western Alliance Bancorporation, I spearheaded large-scale IT Infrastructure and Software projects, including pioneering the organization's transition to cloud-based solutions. My analytical skills and technical project delivery, leadership, and management acumen have been pivotal in driving successful implementations, such as the enterprise-wide Office 365 launch and SharePoint migration, contributing to organizational efficiency and connectivity.

Terry Mcarthur, Mba, Pmp's Current Company Details
American Express

American Express

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Information Security Manager | Operational Risk Management | Technology Program Management
Terry Mcarthur, Mba, Pmp Work Experience Details
  • American Express
    Information Security Manager
    American Express Apr 2022 - Present
    New York, Ny, Us
    • Significantly mitigated Information Security and Operational Risk by standing up and leading a Global Infrastructure Risk Man-agement Program that effectively addresses various risks including information security control and compliance ratings for Ap-plication Health, various Server Security Upgrades and Migrations (Hydra, RHEL7 to RHEL8) and Software/Hardware EOL man-agement, Secrets Management, Threat Modeling, CAP's/ORE's, Patch Management, Service Reliability Engineering, Technology Resilience, Disaster Recovery, and Third-Party Risk, among others.• Greatly improved operational effectiveness in addressing multiple Information Security Risk areas for Global Infrastructure through independently managed on-going efforts in:• Audit and Findings Management-effective coordination, reporting, remediation, and tracking of Examination/Audit Requests through GRC Tool by external regulatory examiners including the OCC, multiple international regulatory groups, and internal 2nd and 3rd Lines.• Works regularly with data analytic and visualization tools to update and manage Global Infrastructure Scorecards and Dash-boards used in tracking and Remediation of Technology Risk Metrics, Control & Compliance Metrics, RAF Metrics, BURR Met-rics, and Tech Debt Metrics.• Successfully identified multiple emerging risks and facilitating cooperation within the larger organization to mitigate these items before they impacted performance.• Effectively partners with leadership team in risk planning and strategic risk mitigation initiatives by improving the monthly Global Infrastructure Risk Forum and Monthly Leadership Meetings with Senior Leadership that support the Unit CIO. Have ensured that various risks are discussed and remediated and demonstrated a proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
  • Western Alliance Bancorporation
    It Project Manager
    Western Alliance Bancorporation Jul 2016 - Present
    Phoenix, Arizona, Us
    • Successfully completed multiple prominent IT Infrastructure and Software projects including the first ever enterprise-wide cloud migration and launch of 0365 (Office 365/M365) for Western Alliance Bank. Other successful, on-time, on-budget pro-ject completions included an enterprise-wide SharePoint migration that included 210+ sites, application implementations and module configurations to connect six banks into a consolidated whole, a datacenter migration, upgraded operating systems including Windows, a mobile application upgrade to feature Mobile Deposits for the first time at the bank (Remote Deposit Capture), customized corporate compliance tracking, circuit upgrades, DNS Improvements, and Admin Access Controls. • Improved Operational Risk by effectively leading projects that required both interdepartmental and enterprise-wide coordina-tion to close internal audit findings, Matters Requiring Attention, SOX Findings, Enterprise Risk Management Issue Tracking, IT Service Management improvements, and enhanced IT Asset Management efforts.• Developed a strong understanding of the regulatory landscape while showing a keen ability to link threats to risk tolerance through creating an IT Governance Obligation Dashboard to consolidate all Risks into a centralized location to conceptualize complex control relationships for leaders, perform on-going tracking, collaborate with IT groups to address concerns, and es-tablish continued governance of identified issues.• Received recognition by CIO for improved IT Governance coordination and tracking of Policy and Standards refresh cycles, and Issue Management and Resolution for the IT Department including leading monthly guidance meetings with all Chief Infor-mation Officer Direct Reports.• Coordinated and successfully led the completion of Risk Assessments for all departments within IT to locate gaps in existing controls. Risk Assessments for the entire IT Group had never been successfully completed before.
  • Charles Schwab Bank
    Requirements Analyst
    Charles Schwab Bank Aug 2015 - Apr 2016
    Westlake, Texas, Us
    • Managed multiple complex lending projects to integrate all processes performed through a localized lending database includ-ing managing scope and schedule and high-level SaaS design.• Determined project prioritization based on leadership strategic values and direction, and matrix analysis including such factors as project size, cost, customer-facing importance, and risk.• Created straight-through-processing (STP) business requirements that integrated multiple application types and roles into a cohesive process to develop a future-state agnostic lending platform.
  • Skytouch Technology
    It Project Manager
    Skytouch Technology May 2015 - Jul 2015
    Scottsdale, Arizona, Us
    • Led Software Development projects for a company that provides Software as a Service to Choice Hotels. • Gathered requirements, planned, sized, implemented, and managed software development projects using agile methodology.
  • Bank Of America
    Senior Business Analyst / Project Manager
    Bank Of America Mar 2010 - Apr 2015
    Charlotte, Nc, Us
    • Managed IT Project to re-organize capacity-demand tracking for the Document Management Technology Department based on shared resource allocation expenses with other bank divisions.• Recommended personnel headcount management based on the project findings.• Managed $27 Million IT program budget for project management organization (PMO) including forecasting and expense tracking.

Terry Mcarthur, Mba, Pmp Skills

Financial Analysis Business Analysis Operational Analysis Corporate Strategy Formulation Software Development Information Technology Database Administration Technical Analysis Technical Project Delivery Project Management Project Planning Analysis Finance Access Budgets Sdlc Vendor Management Risk Management Management Agile Methodologies Program Management Sharepoint Process Improvement Requirements Analysis

Terry Mcarthur, Mba, Pmp Education Details

  • University Of Phoenix
    University Of Phoenix
    Project Management
  • Arizona State University
    Arizona State University
    Business And Korean

Frequently Asked Questions about Terry Mcarthur, Mba, Pmp

What company does Terry Mcarthur, Mba, Pmp work for?

Terry Mcarthur, Mba, Pmp works for American Express

What is Terry Mcarthur, Mba, Pmp's role at the current company?

Terry Mcarthur, Mba, Pmp's current role is Information Security Manager | Operational Risk Management | Technology Program Management.

What is Terry Mcarthur, Mba, Pmp's email address?

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What schools did Terry Mcarthur, Mba, Pmp attend?

Terry Mcarthur, Mba, Pmp attended University Of Phoenix, Arizona State University.

What are some of Terry Mcarthur, Mba, Pmp's interests?

Terry Mcarthur, Mba, Pmp has interest in Football, Children, Social Services, Securities Analysis, Economic Empowerment, Corporate Financial Analysis, Civil Rights And Social Action, Education, Environment, Basketball.

What skills is Terry Mcarthur, Mba, Pmp known for?

Terry Mcarthur, Mba, Pmp has skills like Financial Analysis, Business Analysis, Operational Analysis, Corporate Strategy Formulation, Software Development, Information Technology, Database Administration, Technical Analysis, Technical Project Delivery, Project Management, Project Planning, Analysis.

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