Looking for challenging mandates in a consulting role in Process Improvement or Quality Management or in implementing Lean Six Sigma in dynamic, Canadian organizations.As a freelance consultant, successfully completed several mandates to date for various departments of the Government of New Brunswick and three major manufacturing firms in Ontario and Quebec.Other Areas of Expertise:Balanced Scorecard: Terry has implemented a Balanced Scorecard approach to performance management at… Show more Looking for challenging mandates in a consulting role in Process Improvement or Quality Management or in implementing Lean Six Sigma in dynamic, Canadian organizations.As a freelance consultant, successfully completed several mandates to date for various departments of the Government of New Brunswick and three major manufacturing firms in Ontario and Quebec.Other Areas of Expertise:Balanced Scorecard: Terry has implemented a Balanced Scorecard approach to performance management at two previous employers with great success.Strategy Deployment: Hoshin planning techniques to link Corporate level objectives and KPIs to departmental, and down to individual objectives and goals have been deployed in two separate and very different organizations. Terry is currently deploying these same techniques at a client’s headquarters.Daily Management: Terry has recently implemented a daily management approach to process discipline in two separate sectors of the Government of New Brunswick. Visual management and problem solving techniques are featured.Quality Systems: Terry has broad experience in Quality Systems, including ISO 9000, where he lead an 18 month project to implement ISO 9001 in a 3 site company in the aerospace and defense industry, as well as compliance to AS9000. He recently helped a rubber compounding company improve their APQP-based quality system to better address the needs of their automotive customers, and implemented a quality system for a Quebec-based manufacturer of carbon fiber wheelchairs. Most recently provided Lean Six Sigma training to an Ontario firm specializing in the manufacture of high quality hand tools.To visit my website, go to www.leansigmalearning.com Show less

Ensured the quality of all technological changes within the Bank, including all versions, maintenance, and projects related to over 1400 active software applications and all major strategic initiatives and large scope technology projects. Improved the efficiency and cost of the test process by championing the transformation of the Quality Assurance Department and our IT partners toward a new test methodology, and assisted in the planning of major projects by acting as point of contact between… Show more Ensured the quality of all technological changes within the Bank, including all versions, maintenance, and projects related to over 1400 active software applications and all major strategic initiatives and large scope technology projects. Improved the efficiency and cost of the test process by championing the transformation of the Quality Assurance Department and our IT partners toward a new test methodology, and assisted in the planning of major projects by acting as point of contact between QA and IT and performing the role of subject matter expert in software application testing. Show less

Led an organization that trained over 6500 employees world wide in Lean Six Sigma as well as delivering over $115 million in verified cost savings for the Corporation in less than three years. Created and drove all activities related to the implementation of Lean Six Sigma including training, coaching, setting of objectives. Drove results through the Regional Quality Directors and provided executive-level training and guidance to Corporate Vice-Presidents and Plant Management teams.

Initially hired to implement Six Sigma and Lean Manufacturing in the Eastern Region of the Corporation, responsibilities quickly spread to the implementation of Six Sigma in Canada, the United States, Europe, Asia and the Middle East. Developed the Global Six Sigma strategy and championed its world-wide roll-out. Authored the Green Belt course and sections of the Black Belt program used internationally and developed on-line and self-study versions of the Green Belt training.

Certified Black Belts onsite during the development and execution of their projects and certified Green Belts subsequent to their training, taught Green Belt and Black Belt classes in both French and English in the Six Sigma methodology and held workshops on the use of Minitab and specific Six Sigma tools.

Directly responsible for hardware and software quality (including reliability) engineering, process improvement and the quality system. Also introduced Six Sigma and managed the balanced scorecard process for company performance metrics. Actively liaised with Operations Quality Assurance and the airworthiness and certification function. Completed two waves of projects with a savings potential of several million dollars.

After only 18 months Obtained ISO 9001 registration for the company's two largest facilities in November 1996 on the first attempt.Managed the ISO 9001 quality system for the company's two facilities, with a team of 30 auditors, and coordinated registrar and external customer auditsAchieved cycle time reduction by personally developing and delivering a course leading to implementation of concurrent engineering, design for manufacturability and design for costSuccessfully organized… Show more After only 18 months Obtained ISO 9001 registration for the company's two largest facilities in November 1996 on the first attempt.Managed the ISO 9001 quality system for the company's two facilities, with a team of 30 auditors, and coordinated registrar and external customer auditsAchieved cycle time reduction by personally developing and delivering a course leading to implementation of concurrent engineering, design for manufacturability and design for costSuccessfully organized and passed four registrar maintenance auditsPersonally led a team that reengineered the process for engineering change orders Show less