Terry Mcnicholas

Terry Mcnicholas Email and Phone Number

SAP Cloud Application Services Delivery Head @ Tech Mahindra Americas | Consulting, Support, Project Management, Global Coverage @ TECH MAHINDRA AMERICAS
Terry Mcnicholas's Location
Parker, Colorado, United States, United States
About Terry Mcnicholas

Software & Services Delivery Specialist with extensive hands-on expertise gained while working on SAP, Salesforce, Siebel, Lawson & Walker - System Implementations, Custom Software Development, Application Delivery Management, and Software & Services Sales with Direct Customers, Channel Partners and Software & Services Vendors in the US, Europe and Asia.- Vast experience implementing SaaS and On-Premise systems for CRM, ERP and APM applications, in the USA and Internationally.- In depth experience selling CRM, ERP and APM application Software and Services to global Fortune 1000 and Public Sector organizations.- Solid track record of building Services Delivery organizations and managing high-performance technical teams, pre-sales and post-sales consulting and support.- Driving growth and successful large-scale project delivery with global software and services companies.- Adept at managing People & Projects, Customers & Crises.

Terry Mcnicholas's Current Company Details
TECH MAHINDRA AMERICAS

Tech Mahindra Americas

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SAP Cloud Application Services Delivery Head @ Tech Mahindra Americas | Consulting, Support, Project Management, Global Coverage
Terry Mcnicholas Work Experience Details
  • Tech Mahindra Americas
    Delivery Head - Sap Coud Application Services
    Tech Mahindra Americas Oct 2017 - Present
    Working with SAP as a Global Strategic CAS Partner providing for Basis, Functional Application and Technology Services support.DigitalOnUs by TechMahindra provides Managed DevOps, Monitoring Services and CAS (Cloud Application Services) for Hybrid Cloud Enterprises, ensuring critical 24/7 coverage for 2000+ customers around the globe.
  • Independent
    Crm And Erp Software Implementation Specialist And Advisor.
    Independent Jul 2017 - Oct 2017
  • Eagle Creek Software Services
    Vp, Sales & Services Delivery; Salesforce Practice Lead; Account, Engagement & Project Manager.
    Eagle Creek Software Services Feb 2010 - Apr 2017
    Eden Prairie, Mn, Us
    Responsible for Western Region Sales (over $8m), Services Delivery and Account Management in the BI/Analytics, CRM (Salesforce and Siebel) and Application Development Practices.Sold and managed large-scale, complex, global and $multi-million Salesforce.com, Force.com, Birst BI, Marketo, Oracle & Siebel CRM and UCM application projects, using Onsite and Onshore Project Center teams of Business Analysts, Solution Architects, Technical and other Specialist consultants.Engagement Manager and Project Manager for a number of the largest and most complex implementation projects ever undertaken by Eagle Creek, each delivering >$15m per year, and directly managed large project teams of >40 consultants.Set up and developed the new Salesforce and SaaS Practice at Eagle Creek, managing relationships with Partners including Salesforce, Birst and Marketo:- Led, trained and mentored 60+ consultants as they transitioned over to the new SaaS Practice.- Recruited new consultants with specialist skills to add competencies to the new SaaS teams. - Transformed the Services implementation process from a Waterfall to an Agile methodology- Led the Sales process for the new SaaS practice.Eagle Creek is one of the largest organizations in North America operating a US Onshore delivery model, with over 200 Consultants dedicated to CRM (Salesforce and Siebel) software implementation projects, Application Development and Upgrades, Support and QA Testing services.
  • Itrinegy, Inc.
    Vp International
    Itrinegy, Inc. 2006 - 2009
    A global provider of Networked Applications Performance Management (APM), Network Simulation, Monitoring and Testing systems.Responsible for Direct Sales and management of Pre-Sales, Services and Support operations.Sold systems to Government, Defense Contractors, Systems Integrators, Financial, Oil & Gas and High-Tech organizations - typically organizations with large and complex networks requiring highly optimized application throughput and performance.Grew Customer base to over 100 customers, establishing iTrinegy as a leader in Application Performance Management (APM) systems.
  • Mcn Services
    Principal
    Mcn Services 2005 - 2006
    An independent consulting company engaged in a number of business and software services related projects.
  • Eagle Creek Software Services, Inc.
    Vp Crm Professional Services
    Eagle Creek Software Services, Inc. 2000 - 2004
    Built and managed the CRM implementation practice of over 150 consultants for Siebel and Clarify software implementations, providing a range of consulting services including Technical Architect, Business Analysis, Project Management, Data Integration and Interfaces, Reporting, Software Customization and QA Testing.Implemented many complex large-scale CRM projects for direct Clients as well as supporting other 3rd Party SI's e.g. PWC, Deloitte, Bearing Point/KPMG.Delivered Services engagements and projects >$20m per year.Project Manager for a number of direct Client projects, including: IBM Global CRM 2000; 3M HIS; Harland; Cars Direct.com.
  • Majesco Software, Inc
    Vp Crm Services And Coo
    Majesco Software, Inc 1998 - 2000
    US subsidiary of MASTEK, an Indian software services and development company.Built the US CRM practice from the ground up to over 120 consultants based in the USA.Set up an Offshore Training Center in Pune, India to develop the needed internal CRM expertise to supply the US Onsite demand, as well as to provide an Offshore support team to supplement the onsite teams.Provided CRM services for Siebel, Vantive and Clarify CRM implementation projects, as well as non-CRM Application Development and Technical Consulting projects at a run rate over $30m per year.
  • Lawson Software, Uk
    Vp - International Customer & Professional Services
    Lawson Software, Uk 1995 - 1998
    The UK based subsidiary of a leading international ERP software company.Recruited to set up and grow a Services organization to support and train the international customers and the international agents and partners of Lawson, to achieve the global expansion goals of Lawson.Built and led an integrated team of over 50 consultants, to provide Account Management, Customer Support, Training and Software Implementation services.Executive sponsor for the "Internationalization" project, which modified the initial US centric applications to accommodate the various business and legal requirements of the European and Asian markets.
  • Walker Interactive Systems, Uk
    Professional Services Director & Regional Sales Manager
    Walker Interactive Systems, Uk 1988 - 1995
    A leading international IBM Mainframe ERP software company. Responsible for the management and delivery of Professional Services and Customer Support to Walker clients in EMEA and Australasia delivering ~ $40m per year in services revenue.Regional Sales Manager for the UK Northern Region and Ireland, sold >$20m in new product licenses.

Terry Mcnicholas Skills

Crm Saas Business Intelligence Integration Project Management Business Analysis Professional Services Cloud Computing Business Development Salesforce.com Software Project Management Pre Sales Erp Enterprise Software Solution Architecture Consulting Management Program Management Outsourcing Leadership Sdlc Requirements Analysis Customer Relationship Management Executive Management Strategic Planning Business Process Data Migration Sales Management Process Improvement Project Delivery Software Development Siebel Testing System Testing Quality Assurance Engagement Management Sales Channel Relationship Management Managing Partner Relationships Business Requirements Sales And Marketing Marketing Software Implementation Project Implementation Erp Implementations Salesforce.com Implementation Troubleshooting

Terry Mcnicholas Education Details

  • Brunel University, London Uk.
    Brunel University, London Uk.
    Applied Chemistry

Frequently Asked Questions about Terry Mcnicholas

What company does Terry Mcnicholas work for?

Terry Mcnicholas works for Tech Mahindra Americas

What is Terry Mcnicholas's role at the current company?

Terry Mcnicholas's current role is SAP Cloud Application Services Delivery Head @ Tech Mahindra Americas | Consulting, Support, Project Management, Global Coverage.

What is Terry Mcnicholas's email address?

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What is Terry Mcnicholas's direct phone number?

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What schools did Terry Mcnicholas attend?

Terry Mcnicholas attended Brunel University, London Uk..

What skills is Terry Mcnicholas known for?

Terry Mcnicholas has skills like Crm, Saas, Business Intelligence, Integration, Project Management, Business Analysis, Professional Services, Cloud Computing, Business Development, Salesforce.com, Software Project Management, Pre Sales.

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