Terry Mcnicholas Email & Phone Number

Working with SAP as a Global Strategic CAS Partner providing for Basis, Functional Application and Technology Services support.DigitalOnUs by TechMahindra provides Managed DevOps, Monitoring Services and CAS (Cloud Application Services) for Hybrid Cloud Enterprises, ensuring critical 24/7 coverage for 2000+ customers around the globe.

Eden Prairie, Mn, Us

Responsible for Western Region Sales (over $8m), Services Delivery and Account Management in the BI/Analytics, CRM (Salesforce and Siebel) and Application Development Practices.Sold and managed large-scale, complex, global and $multi-million Salesforce.com, Force.com, Birst BI, Marketo, Oracle & Siebel CRM and UCM application projects, using Onsite and Onshore Project Center teams of Business Analysts, Solution Architects, Technical and other Specialist consultants.Engagement Manager and Project Manager for a number of the largest and most complex implementation projects ever undertaken by Eagle Creek, each delivering >$15m per year, and directly managed large project teams of >40 consultants.Set up and developed the new Salesforce and SaaS Practice at Eagle Creek, managing relationships with Partners including Salesforce, Birst and Marketo:- Led, trained and mentored 60+ consultants as they transitioned over to the new SaaS Practice.- Recruited new consultants with specialist skills to add competencies to the new SaaS teams. - Transformed the Services implementation process from a Waterfall to an Agile methodology- Led the Sales process for the new SaaS practice.Eagle Creek is one of the largest organizations in North America operating a US Onshore delivery model, with over 200 Consultants dedicated to CRM (Salesforce and Siebel) software implementation projects, Application Development and Upgrades, Support and QA Testing services.

A global provider of Networked Applications Performance Management (APM), Network Simulation, Monitoring and Testing systems.Responsible for Direct Sales and management of Pre-Sales, Services and Support operations.Sold systems to Government, Defense Contractors, Systems Integrators, Financial, Oil & Gas and High-Tech organizations - typically organizations with large and complex networks requiring highly optimized application throughput and performance.Grew Customer base to over 100 customers, establishing iTrinegy as a leader in Application Performance Management (APM) systems.

An independent consulting company engaged in a number of business and software services related projects.

Built and managed the CRM implementation practice of over 150 consultants for Siebel and Clarify software implementations, providing a range of consulting services including Technical Architect, Business Analysis, Project Management, Data Integration and Interfaces, Reporting, Software Customization and QA Testing.Implemented many complex large-scale CRM projects for direct Clients as well as supporting other 3rd Party SI's e.g. PWC, Deloitte, Bearing Point/KPMG.Delivered Services engagements and projects >$20m per year.Project Manager for a number of direct Client projects, including: IBM Global CRM 2000; 3M HIS; Harland; Cars Direct.com.

US subsidiary of MASTEK, an Indian software services and development company.Built the US CRM practice from the ground up to over 120 consultants based in the USA.Set up an Offshore Training Center in Pune, India to develop the needed internal CRM expertise to supply the US Onsite demand, as well as to provide an Offshore support team to supplement the onsite teams.Provided CRM services for Siebel, Vantive and Clarify CRM implementation projects, as well as non-CRM Application Development and Technical Consulting projects at a run rate over $30m per year.

The UK based subsidiary of a leading international ERP software company.Recruited to set up and grow a Services organization to support and train the international customers and the international agents and partners of Lawson, to achieve the global expansion goals of Lawson.Built and led an integrated team of over 50 consultants, to provide Account Management, Customer Support, Training and Software Implementation services.Executive sponsor for the "Internationalization" project, which modified the initial US centric applications to accommodate the various business and legal requirements of the European and Asian markets.

A leading international IBM Mainframe ERP software company. Responsible for the management and delivery of Professional Services and Customer Support to Walker clients in EMEA and Australasia delivering ~ $40m per year in services revenue.Regional Sales Manager for the UK Northern Region and Ireland, sold >$20m in new product licenses.