• Delivered an internal Next-Gen Sequencing variant analysis application to replace our external vendor, saving the company $1.1M in annual costs and providing the business with a self-tailored product under a strict 4 month deadline. • Created cross-functional process improvements using Lean Six Sigma methodology to automate the Molecular lab, reduce company turnaround time, and enable pathologists to work remotely during COVID-19. • Launched Biomarker Assist™, a single gene testing program with Amgen that diagnoses approximately 85% of Stage IV lung cancer cases at no cost to the patient.• Accomplished a successful integration during the acquisition of Genoptix, launching 10 cancer profiles expanding our hematology and solid tumor testing and modifying Molecular workflows to integrate the two companies. • Assembled functional requirements into user stories, conducted rigorous user acceptance testing, culminating in over 100 launched Assay Development and IT enhancements in the Agile process.

• Manage and process certificates of liability insurance, preliminary notices, and invoices.• Develop and manage the Project Management Office Portfolio for over 11 projects over 100 units.• Manage the selection and pre-approval process for subcontractors and Owner Controlled Insurance Program (OCIP) for various multi-family housing project.• Provide quality assurance and development of project management software program that targets needs of builders/construction planners.• Review quotes from contractors and relay information to project managers to obtain the best pricing and service for the organization.

• Transformed the Introduction to Global Health traditional course into an online course within a 3-month deadline and acted as a consultant to instructional designers; course currently being offered every quarter at University of California, Irvine (UCI).• Solely researched and constructed the curriculum for the Management of Integrative Medicine course at UCI as a hybrid undergraduate and graduate level course.• Created orientation and educational videos for the Global Health course while coordinating with UCI Division of Teaching Excellence and Innovation.

• Provided mentorship and taught over 60 undergraduate students taking the Introduction to Global Health course and analyzed the students' activities within discussion boards and assignment posts.• Maintained daily student contact, monitored deadlines for over 60 participants, graded weekly discussions, concept maps, and essay assignments.

• Delivered excellent customer service at the front desk or through phone calls, handled complaints, requests and answering questions.• Used Millennium POS to coordinate up to 16 schedules for employees and processed daily appointments and sales.• Sustained operational efficiency, employee performance sale levels and customer service standards to increase overall spa profits achieving over 100% of set sales goals.

• Adhered to and ensured HIPAA and patient privacy laws in a clinical setting.• Certificate from UCLA Fielding School of Public Health in Patient Experience and Pre-Licensed Clinical Care with completion of 280 hours of service.• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation, overseeing 50 patients daily.