Terry Merrell Email & Phone Number

Massachusetts, United States

FFR, Inc. is a privately owned contingency-based collection agency located west of Boston, MA. With over 30 years in business, FFR operates with a standard of excellence in service to both clients and consumers that goes above and beyond what is typical. FFR's mission is to help people move forward. We do this by focusing on working with individuals to.

Accomplished business integrator specialized in corporate strategy development, customer experience, cross functional team collaboration, accountability and change management. Areas of expertise include superior communications skills, improving efficiencies, team leadership, and driving strategic initiatives. Passionate about identifying new products.

• Non-profit member-based organization committed to the development, adaption and standardization of emerging technologies. Built and managed ecosystems that drive the adaption and use of emerging technologies including.
• Worked with executive team to establish vision and strategy to build achievable business plan and goals for each community
• Established departmental processes to directly support overall strategy, goals and growth plans
• Integrated all major operating functions of the business to ensure leadership team was on the same page
• Resolved issues effectively and solved problems in a practical and healthy manor ensuring leadership team is healthy, functioning, and cohesively delivering happy customers
• Developed key C-Level relationships both internally and externally for ongoing input to remain competitive with customer offerings

Schaumburg, IL, US

Launched Boston based division to identify new opportunities in publishing brands and events, responsible for division management to include P&L management, HR, sales, marketing communications, content development and operations.- Recruited Boston based management team to launch division- Develop and managed overall strategy, processes and people for.

Managed the Robo Business brand and conference. - Recruited Program Committee to lead conference development representing the use of robotics in industries including manufacturing, healthcare and agriculture. - Recruited sales team and sales process for for new brand launch- Identified and negotiated key strategic partnerships for content development and.

Joined as partner to grow and expand operational side of the business. Developed and implemented best practices in people operations, budgeting, strategic selling, and client communications. Managed all marketing efforts including email marketing, social media, communications, advertising, and community events.- Created new production process to expand.

• Launched and managed North American division serving IT and Healthcare markets with high technology conferences. Acquired successful domestic IT conferences and cloned them internationally. Identified and managed.
• Developed centralized marketing and sales best practices to ensure global brand integrity
• Grew annual revenues from $5 Million to $20 Million in three years
• Kept pace with organizational development and management through growth from 2 to 52 employees in 30 months

Led the growth and global expansion of the Object World and E3 brands and series of eventsExpanded US events to Germany, England, Japan and Australia1992-1994 Event Director - IDG World Expo1990-1992 Event Manager – IDG World Expo