Terry Roberts Email & Phone Number

Allen, Tx, Us

Allen, Tx, Us

Dallas, Texas, Us

Us

Presently assigned to V&V Engineering Department

Dallas, Texas, Us

Member of the HSI Investigation Team (HIT), resolve technical and network issues for high speed internet applications. Monitored, troubleshoot and repair network infrastructure.Provide Frontier customers with Premier Customer service.• Provisioned, test and troubleshoot Adtran 5000, 1248a, 1148 and 1124 systems using telnet and script. Monitored national network, isolated outages and repaired Network infrastructure including Alcatel-Lucent hosts / aggregates and Juniper ERX using BAAIS and Sun Microsystems: AMS, Ciena, Naviscore.• Troubleshoot PPPoE / Bridge protocols using Tollgrade, logmein. Created trouble tickets to be dispatched to field operations using DPI, VNet and InetPortal • Configured backup and security software and solutions for customer’s computers • Interface with dispatch, assignment, and other departments in resolving network faults. resolve and follows up with customer and department heads.• Mentor IHD technicians in and training a variety of networking activities.• Configure, test and modify networks, applications and mail using DHCP, DNS, IMAP, POP, and SMTP from the application layer, and TCP from the transport layer, IP from the internet layer and PPP from the link layer

Provide consulting project management and program development in RFID, energy solutions and IT.

Co-founded a technology company to develop and commercialize clean energy solutions for transportation and electric grid applications. Created a business case to organize academia, technical partners and industrial entities and moved a conceptual idea to commercialization. Wrote a business plan, and offered a private placement memorandum to set business, technical and financial targets. Responsibilities included:Organized and guided Technology groups in the creation of a multiport energy harvesting device which harvests energy from the grid during low cost periods, solar or wind, stores the energy and push the stored energy on the consumer grid during peak cost periods of electricity.Created business case to design a conversion kit to convert ICE to all electric vehicles that could travel 100 miles and would reduce a fleet vehicle cost from $.30/ mile to $.03/ mile. Negotiated relationships, agreements and contracts with technological and financial partners to align market/sales forecasts and technical resources to company budgetary commitments.

Directed innovated engineering division and sub contractors in creating new inventions using wireless technologies. Accountability included administrating company's resources while executing contract agreements with vendors and customers. Projects designed were:$4.25M Oil and gas exploration tool that utilizes radar over fiber optics to map a fracture for size and location that could save $100k per well bore and add new information of gas and oil deposits that could yield large revenues. $350K project for Prison Security phone verification system, which consisted of a reader in the phone that would read a custom RFID tag on the inmate's wrist to verify the identification and would save an average of $150k/ month per prison facilities from disputed phone calls that the inmates initiated.$300K Child's safety seat, which consisted of a transmitter / receiver that would check if the child was in the seat and the safety s buckle was secured.

Created and developed $3M company that provided numerous imaging technologies to Direct Mail, label and data processing companies, both nationally and internationally. Operations accountability included developing a business plan, to substantiate loans and partnerships. Directed technical design team to fabricate turnkey imaging solutions implemented around specialized applications such as advertising that included a cashable checks or lottery tickets. Developed international relationships and provided product support on software and imaging products, which created and sales in South and Central Americas. Key accomplishments:$1.5 M turnkey printing solution for Direct mail application; which included advertising and promotional mailings with sensitive data. System could print 60 meters per minute duplex.$600K / year printer maintenance organization's (that included electronic and mechanical repair plus software / firmware upgrades) business goals of the company, customer and service technician were aligned to maximize profitability and customer satisfaction while optimizing system operation.$500K international sales, application implementation of high speed magnetography imaging turnkey solution and consumable in Uruguay.Created imaging solution to print critical space shuttle program listings, which required modification of software and electronic interfaces to provide redundancy and support

Introduced and managed new printer technology, Magnetography, targeting direct mail, label and data processing applications in North America. Operations accountability consisted of administering technical and training processes of hardware and software components. Activities administered:Introduced the first IPDS (Intelligent Print Data Stream) cut sheet product in US for IBM applications in Data centersCreated and implemented printer maintenance repair classes that yielded $24K / month.Translated and implemented French corporate technical bulletins and redirected updates to the 3rd party and OEM maintenance organizations.Managed sales and technical support for Value Added Resellers and consultants in north-east and southern US territories.

Performed installations, PM, Repair and relocation of computer equipmentDebugged hardware and software and made repairs at customer sites.Customer relationsAccount managementTrained subordinatesMaintained technical equipment and documentation

Performed tests and calculations on electronic assemblies for predicting MTBF(mean time between failure) and FMEA(failure mode effect analysis)Conducted DPA (Destructed Physical Analysis) using metallurgy equipment.Produced failure analysis reports Parametric testing Product analysisMaintained technical equipment and documentation

Carlisle, Massachusetts, Us

Assisted in circuit design of power convertersParametric testing of analog and digital componentsParametric testing

Washington, Dc, Us

Modified electronic systems, tested digital and analog circuits.Problem analysisHonorable Discharge

Bachelor Of Science, Electronic Engineering

Associate Of Science, Electronic Engineering