Terry Njoki Email & Phone Number

Nairobi County, Kenya

Andela connects brilliance with opportunity. We’re changing the way the world works by building a global platform where people can come together to inspire and co-create a healthier, more sustainable, more productive way of working.

IntelliSOFT Consulting specializes in the application and use of Information, Communications and Technology (ICT) in the health sector. As a technology company, IntelliSOFT has deliberately focused on designing, developing, implementing, supporting and maintaining digital health solutions, particularly for Low to Medium-Income Countries.Responsibilities include:•Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.•Ensuring projects… Show more IntelliSOFT Consulting specializes in the application and use of Information, Communications and Technology (ICT) in the health sector. As a technology company, IntelliSOFT has deliberately focused on designing, developing, implementing, supporting and maintaining digital health solutions, particularly for Low to Medium-Income Countries.Responsibilities include:•Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.•Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.•Monitor and report on project metrics, including cost, effort, and scope.•Review and ensure the following are completed within project timelines: test plans, test cases, test scripts, approve functional testing, and working with end-users and functional staff.•Coordinate integration testing, troubleshooting, user acceptance testing, and training.•Plan and coordinate with Business Analysts and Technical Lead•Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews and escalating functional, quality, and timeline issues appropriately.•Responsible for tracking milestones and adjusting project plans and/or resources to meet the needs of customers.•Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed.•Organizing, attending and participating in stakeholder meetings. Show less

Nairobi, Kenya

Sama is a training data platform trusted by organisations to develop accurate artificial intelligence and machine learning models.Responsibilities include:• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development)• Manage the day-to-day operations in accordance with the requirements and SLAs set out in this SOW. • Prompt identification and resolution of service delivery issues including… Show more Sama is a training data platform trusted by organisations to develop accurate artificial intelligence and machine learning models.Responsibilities include:• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development)• Manage the day-to-day operations in accordance with the requirements and SLAs set out in this SOW. • Prompt identification and resolution of service delivery issues including implementation of preventative measures. • Conduct full project strategy implementation from inception, through resource and capacity planning and allocation to conclusion.• Provide exceptional people management, mentorship, and career development to members of your team, including managers and agents, to achieve low attrition levels and high employee engagement.• Manage new project launches in collaboration with the Sales, Customer Success, Global Service Delivery and Sama DC management teams.• Effectively communicate job expectations; plan, monitor, appraise, and review direct report performance.• Ensure that all monthly revenue targets are attained and surpassed with timely and high quality project execution.• Drive operations teams to deliver continuous improvement and productivity/quality gainsFlag and escalate business risks in a timely manner to all stakeholders both internal and external Show less

Nairobi, Kenya

Key achievements include:• Planned and facilitated graduates recruitment exercises.• Maintained relationships with employers that provided networking and employment opportunities for graduates• Organized and managed upskilling programs for alumni in collaborations with key industry playersAnalyzed and maintained graduate employment data • Achieved an 80% average employment rate for graduates through matching, sourcing and developing professional development programs for job… Show more Key achievements include:• Planned and facilitated graduates recruitment exercises.• Maintained relationships with employers that provided networking and employment opportunities for graduates• Organized and managed upskilling programs for alumni in collaborations with key industry playersAnalyzed and maintained graduate employment data • Achieved an 80% average employment rate for graduates through matching, sourcing and developing professional development programs for job seekers Show less

Nairobi, Kenya

Moringa School is a multi-disciplinary coding school committed to closing the skills gap in Africa’s job market by offering high-potential students the necessary technical and professional training to compete in a digital, global economy.Key achievements include:• Owned and managed full project lifecycle on key accounts within the business development department• Developed and managed work plans on Asana, leading the team in meeting all project deadlines.• Implemented… Show more Moringa School is a multi-disciplinary coding school committed to closing the skills gap in Africa’s job market by offering high-potential students the necessary technical and professional training to compete in a digital, global economy.Key achievements include:• Owned and managed full project lifecycle on key accounts within the business development department• Developed and managed work plans on Asana, leading the team in meeting all project deadlines.• Implemented project performance tracking systems leading to performance improvement and client satisfaction• Stakeholder management: worked with other departments to successfully meet KPIs shared on the project statement of works Show less

Kenya

Key achievements include:• Achieved an overall client NPS score of 9.5. • Lead and managed the end to end process of SMB business accounts projects. • Handled client communication on all projects.• Owned the successful technical implementation of projects using API driven solutions to ensure this. • Project team curation and success: Trained and managed workforce teams assigned to my projects to ensure skill and task fit for efficient project delivery. • Reviewed… Show more Key achievements include:• Achieved an overall client NPS score of 9.5. • Lead and managed the end to end process of SMB business accounts projects. • Handled client communication on all projects.• Owned the successful technical implementation of projects using API driven solutions to ensure this. • Project team curation and success: Trained and managed workforce teams assigned to my projects to ensure skill and task fit for efficient project delivery. • Reviewed contractual terms and agreements and ensure adherence and compliance over project life spans. • Owned all the financial aspects of the project including calculating the cost of goods, weekly tracking of project revenue versus spends and passing on monthly billing information to the finance • Coordinated different departments involved in delivery towards project delivery and client satisfaction. Show less

Nairobi, Kenya

CloudFactory is on a mission to change how work gets done. A scalable human-in-the-loop workforce to accelerate your artificial intelligence initiatives and optimize business operations.Key achievements include: • Oversaw and managed a team of 52 cloud workers increasing the productivity of all deliveryprojects by 50 per cent.• Performed tasks central to delivery projects, including workers scheduling, throughput andquality measures.• Cut project costs by 34% in less… Show more CloudFactory is on a mission to change how work gets done. A scalable human-in-the-loop workforce to accelerate your artificial intelligence initiatives and optimize business operations.Key achievements include: • Oversaw and managed a team of 52 cloud workers increasing the productivity of all deliveryprojects by 50 per cent.• Performed tasks central to delivery projects, including workers scheduling, throughput andquality measures.• Cut project costs by 34% in less than twelve months.• Assisted the Team lead on all the aspects of the client life cycle hence increasing the projectedbandwidth by 60% per cent for 14 months.• Awarded Cloud Factory Ponting Award, an award issued by the Client success manager based inthe USA for leadership dedication and effort that led to client success and delight. Show less

Nairobi,Kenya.

Hallmark is a company based in Kenya, Uganda, Tanzania and Zambia that deals with marketing and advertising for companies of different size, shape, industry and business maturity. For over 10 years, Hallmark has worked its way into the hearts and cores of its clients to give them the right relationships on the ground. My responsibilities included but not limited to:• Contacted new and existing customers to discuss their needs andexplain how these needs could be met by… Show more Hallmark is a company based in Kenya, Uganda, Tanzania and Zambia that deals with marketing and advertising for companies of different size, shape, industry and business maturity. For over 10 years, Hallmark has worked its way into the hearts and cores of its clients to give them the right relationships on the ground. My responsibilities included but not limited to:• Contacted new and existing customers to discuss their needs andexplain how these needs could be met by specific productsand services.• Answered customers' questions about products, prices,availability, or credit terms.• Emphasised product features based on analyses of customers'needs and on the technical knowledge of product capabilities andlimitations.• Selected the correct products or assist customers in makingproduct selections, based on customers' needs, productspecifications, and applicable regulations.• Identified prospective customers by using business directories,following leads from existing clients, participating inorganisations and clubs, and attending trade shows andconferences. • Demonstrated and explained the operation and use of products.• Collaborated with colleagues to exchange information such asselling strategies or marketing information.• Informed customers of estimated delivery schedules, servicecontracts, warranties, or other information aboutpurchased products.• Provided customers with ongoing technical support.• Attended sales and trade meetings, and read related publicationsto obtain information about market conditions,business trends, and industry developments. Show less

Bachelor’S Degree, Economics

Activities and Societies: Global Leadership Interlink.

Elements Of Ai, Artificial Intelligence