Responsible for the development, leadership and overall performance of an Operations Team consisting of Project Managers, Site Managers, Coordinators and Estimators.Ensure our portfolio of projects are executed with excellence.Create, implement and continuously improve our Project Management and Construction Management systems and processes.Demonstrate our core values of Connection, Care and Competence.

Responsible for the overall success of aircraft maintenance projects with a special focus on customer management and communication.Worked within an amazing cross-functional team to ensure project scope, schedule and cost were optimized according to customer and business priorities.Effectively led the project team by cultivating a culture of excellence, removing obstacles and enabling our people to perform at their best.Exercised continuous improvement by mapping out existing processes and procedures and implementing project management best practices.Provided training and onboarding in alignment with our PMO's standards.

Collaborated with engineering departments, sales, contracts, procurement and operations to bring order and structure to any project.Discerned customer needs, defined requirements and provided ongoing program support leading to the sales, development and delivery of products and services.Primary customer contact responsible for providing timely and accurate information to all stakeholders.