Terry O'Shaughnessy Email & Phone Number

I am a Business Analyst with over 10 years experience in the Insurance Industry working with business partners and technology groups. I have an in-depth understanding of the Software Development Life Cycle.Successfully completed Business Analysis, Industry, and Technical courses.Earned FLMI and CSA designations from LOMA (Life Office Management Association).Overview of Projects contributed to: ■ Identity and Access Management ■ Development of in-house applications ■ Regulatory - CASL (Canadian Anti-Spam Legislation) ■ Implementation of 3rd party applications including integration to existing systems ■ Legacy system conversion/system upgrades ■ Company re-branding (2) ■ Industry Standards - CLIEDIS XML MGA feeds ■ Process Improvement Initiatives e.g. system enhancements (client server applications including Work Management, Document management, Claims, Underwriting, and New Business systems)Technical skills include: ■ INGENIUM

Listed skills include Business Analysis, Banking, Requirements Gathering, Requirements Analysis, and 20 others.