Terry Phillip Email and Phone Number
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I am a seasoned executive with 30 years of retail, 20 years of retail leadership, and 1.5 years of business ownership experience. Recognized for demonstrating a natural aptitude for developing and implementing innovative strategies to drive organizational and team performance, as well as for fostering inclusive work environments, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded revenue and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include operations management, sales management, human resources, recruitment and training, leadership and employee development, DEI, process improvement, risk management, and customer service. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, interpersonal skills, as well as business acumen, program management, project management, and relationship management to support efficiency and maximum returns. Between 2019 and 2022, I was a District Manager with Best Buy. In this position, I was responsible for overseeing 13 big box stores across Northern Florida along with various partner brands within store-in-store setups generating $600 million in combined retail and online revenue annually. More recently, I was the Owner/COO of UAB Construction, where I was responsible for all aspects operations and project management, including budgeting, scheduling, resource allocation, and quality control.Colleagues describe me as a dedicated and driven sales, operations, and people management expert who can be relied on to offer superior solutions that deliver quality results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 407-225-0278
Ross Stores, Inc.
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District ManagerRoss Stores, Inc. Sep 2024 - PresentDublin, Ca, Us -
Owner/CooUab Construction Jan 2022 - Aug 2023• Charted successful course of managing and operating a construction company to drive growth and profitability.• Piloted the creation of a four-step selling process for the customer and the sales professionals to follow with every project, resulting in a consistent and sustainable process both for the clients and the company. • Directed all aspects of operations and project management, including budgeting, scheduling, resource allocation, and quality control, ensuring projects were delivered on time and within budget.• Guided a team of skilled professionals, providing training, mentorship, and support to drive employee engagement and retention.• Executed business development strategies to expand the company's client base and market presence, resulting in a significant increase in annual revenue.• Established strong relationships with clients, subcontractors, and suppliers, cultivating a reputation for excellence and reliability in the industry.• Implemented safety protocols and training programs to ensure compliance with industry regulations and minimize workplace accidents.• Leveraged market research and industry trends to identify opportunities for improvement and expansion, leading to the successful launch of new service lines and geographical markets.
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President Of SalesRefresh Renovations Sep 2022 - Dec 2022Worldwide Offices• Directed a high-performing sales team of three Outside Sales Professionals, providing guidance and mentorship to drive exceptional performance.• Orchestrated strategic sales initiatives to position the company for success, resulting in a 17% increase in revenue.• Created a four-step selling process for the customer and sales professionals to follow with every project, resulting in a consistent and sustainable process both for the clients and the company. • Forged and cultivated key client relationships; negotiated contracts and agreements with major stakeholders to secure lucrative renovation projects and long-term partnerships.• Assisted clients with construction and plan designs, product selection, color schemes, and all aspects of the process, creating a clear plan of project. • Implemented data-driven sales strategies to enhance team productivity, resulting in improved customer acquisition and retention rates. -
District ManagerBest Buy Jun 2019 - Sep 2022Richfield, Minnesota, Us• Oversaw 13 big box stores across Northern Florida along with various partner brands within store-in-store setups generating $600 million in combined retail and online revenue annually.• Drove an average 7% YoY growth through enhanced operational standards, strategic merchandising, and pivotal personnel decisions. • Conducted regular reviews of financial data, market and competitor trends, and customer feedback to develop comprehensive strategic plans for the district, market, and company.• Responsible for staff recruitment, succession planning, customer service initiatives, asset protection measures, and merchandising protocols to help achieve organizational goals and objectives, aided by a consistent rhythm with market SMEs. • Managed day-to-day store operations, including overall store performance, daily recognition, inventory flow process, shrink management, and all personnel-related programs. • Disseminated updated policies, procedures, and promotional strategies, and ensured clarity among all team members. -
Territory Services DirectorBest Buy Mar 2015 - Jun 2019Richfield, Minnesota, Us• Guided efforts to boost Revenue and Customer Net Promoter Score growth across multiple service offerings, including Geek Squad Services Portfolio (17% growth), Tech Bench, Covert, Auto Tech, In-Home Installation and Repair (all over 7% growth), as well as Third-Party Delivery, Installation, and Repair (all above 88 NPS).• Headed a team of five multi-unit Market Managers and 172 Service Managers stationed across four states (Florida, Georgia, Tennessee, and South Carolina) Best Buy locations, ensuring alignment with organizational customer objectives and service excellence standards.• Elevated Mobile Car Install Bay operational efficiency by implementing strategic process improvements.o Increased visibility into daily installation schedules so General Managers and Store Leaders could track Installer daily productivity levels and manage client relationships.o Built an intuitive interface on the company's website to enable customers to easily schedule installations and select preferred dates, times, and locations based on their zip code.• Aligned objectives and bridged communications with cross-functional stakeholders to establish, update, and implement best practices for service delivery.• Conducted regular performance evaluations and provided coaching and support to Market Managers and Service Managers to drive performance and achieve YoY performance targets.• Analyzed market trends and customer feedback to identify opportunities for service expansion and enhancement. -
Geek Squad Sr. Market ManagerBest Buy Aug 2013 - Mar 2015Richfield, Minnesota, Us -
District Services ManagerBest Buy Aug 2012 - Aug 2013Richfield, Minnesota, Us -
District Home Theater ManagerBest Buy Sep 2011 - Aug 2012Richfield, Minnesota, Us -
District Customer Solutions ManagerBest Buy Aug 2010 - Sep 2011Richfield, Minnesota, Us -
General ManagerBest Buy Jan 2006 - Aug 2010Richfield, Minnesota, Us
Terry Phillip Skills
Frequently Asked Questions about Terry Phillip
What company does Terry Phillip work for?
Terry Phillip works for Ross Stores, Inc.
What is Terry Phillip's role at the current company?
Terry Phillip's current role is Servant Leader | District Manager at Ross Stores Inc. | Director of Sales, Operations | District Manager | Strategic and People focused Leader | Faith Focused | "Be the vision of the change you want to see.".
What is Terry Phillip's email address?
Terry Phillip's email address is te****@****buy.com
What is Terry Phillip's direct phone number?
Terry Phillip's direct phone number is (800) 433*****
What skills is Terry Phillip known for?
Terry Phillip has skills like Retail, Sales Operations, Store Management, Loss Prevention, Profit, P&l Management, Inventory Management, Leadership, Big Box, Merchandising, Driving Results, Management.
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