Software Developer
CurrentComplex multi-threaded software written in C++ and C# using Visual Studio 2003, 2005, 2008 and 2010. Some ASP.Net and classic ASP exposure. Limited exposure to React and Camunda workflow engine.Designed and implemented service to redact digits (credit card number, SSN etc) from text and audio files by using json result of Nuance Transcription Engine.Designed and implemented service to export phone survey results to third party using REST and WebAPI. Designed Windows service that converts speech to text. Product processes WAV files to text using Nuance web service. Product was tested on 2 40 core computers processing 40 concurrent WAV files. Lucene search engine was used for searching and text analysis. (C#, MySQL). Designed WFM product to monitor agent desktop for time spend in an application and to report daily activity. Product could monitor where an agent should be spending time and shouldn't be viewing. End user could define events for desktop alerts, SMS, email and document display etc. Designed web service to allow remote call centers to report KPI to central database and be viewed through a web page. Additional feature were added that allowed call volume loads to be to different call centers (MetroPCS, MySql, C#).Designed multithreaded windows service to push data from local database to SalesForce.com using REST API web service (Visual Studio 2010 using C#).Designed multithread windows service to send secure messages using SMS through GSM and CDMA modem (Visual Studio 2010 using C#).Designed Windows service to match records from two different database using ADO.Net, configuration was stored in XML file (MySQL and MS SQL Server and C#).Designed a network load balancer application using WinPCAP API (VS 2008 using C++).Designed a mechanism to pause audio and video recording based on application window or screen image. Located a saved image on a screen using byte compare (VS 2008 using C++). Used for Payment Card Industry (PCI) security