Company Website www.modula.euI am Responsible for all the customer care service activities in China territory for Vertical automatic warehouse.Main activities : Maintains customer satisfaction by providing problem-solving resources.organise the installation visit ,service visit , and training for the customer.Guarantee 24/7 Service to our customer in ChinaGuarantee spare parts available in all China territory Give a customize service product/ solution to all our customers Determines customer service requirements by maintaining contact with customers.Maximizes customer operational performance by providing help desk resources and technical advice.Keep customer as a lead for new innovation in order to improve and develops our equipmentWorking on team with other department to identify the best product in the market ,Suitable for our applications and product improvement.Working on team with sales department in order to suggest suitable and best solution for our customer.Guarantee the service budget and track the cost Responsible of spare part market and company service portfolio.

I am Responsible for all the customer care service activities in China territory for Ceramic Digital Machine and Modula Vertical Warehouse Main activities : Maintains customer satisfaction by providing problem-solving resources.organise the installation visit ,service visit , and training for the customer.Guarantee 24/7 Service to our customer in ChinaGuarantee spare parts available in all China territory Give a customize service product/ solution to all our customers Determines customer service requirements by maintaining contact with customers.Maximizes customer operational performance by providing help desk resources and technical advice. Keep customer as a lead for new innovation in order to improve and develops our equipment Working on team with other department to identify the best product in the market , Suitable for our applications and product improvement. Working on team with sales department in order to suggest suitable and best solution for our customer. Guarantee the service budget and track the cost Responsible of spare part market and company service portfolio .

Responsible of all the after sales service activities.Spare part ,service support, installation , audit , sales , technical department and customer consultingFrom January 2014 Responsible of Project Management Process of the company .

Responsible of the sales activities for Optical Media manufacturing company

Responsible of all the project related with optical media product ( CD. DVD )