Terry S. Email & Phone Number

Nashville, Tennessee, United States

United States

─Leveraged technology expertise and prior self-employment experience (see “Cambrian House”, pg. 2) to start new IT consulting services company; relocated from Wisconsin to Wilmington, NC in Q3 2022.─Sourced, secured and developed client relationships with small- and mid-sized international businesses.─Contracted/directed freelance staff such as Content Managers, Programmers and office admin personnel.─Served as fractional IT professional (business automation, SEM/SEO, data & content management, etc.)─Provided content publishing, programming (PHP, JavaScript), platform configuration (Twilio SMS/Phone, SendGrid, SMTP, etc), and other technology services such as WordPress, ChatGPT OpenAI, Midjourney AI, and configuring process automation platforms like Zapier & Integromat. ─Provided project guidance and deliverables of Google & AWS cloud computing and cloud storage solutions, process automation, provided data analysis, and optimized sites for speed, security & performance.

Usar 88Th Readiness Division

─Highly successful tenure with the organization, improved efficiencies in multiple departments, and collaborated with cross functional military and civilian leadership to drive change management, InfoSec, and data privacy.─Responsibilities progressively increased throughout career. Worked with the Defense Information Systems Agency (DISA); managed multiple SharePoint Site Collections for the 88th RD (US ARMY Reserve):─Led/mentored team of 4 Developers (direct reports). Responsible for Project Management and documentation. ─Directly reported to Information Management Office, Chief of Staff and Knowledge Management Officer. ─SharePoint site development used by 55,000+ troops (20+ sites) throughout the Western United States. ─Ensured DoD compliance for access & PII. Served as Change Management and Configuration Manager.Recognized Knowledge Management SME; efficiently handling the organization’s data/information and resources ensuring its availability as needed. Provided web development, testing, and other services:─Technologies used included SharePoint On-Premise, Nintex, InfoPath, JavaScript, ASP, VUE.js, and more. ─Architected the taxonomy and information knowledge management system, helping to establish metadata rules and increase efficiencies. Ensured end-user satisfaction, extensive testing, and strong internal communications.─Trained several hundred 88th RD personnel (throughout 19 states) on effective use of SharePoint and other IT-related affairs and tools; both internally on-site and remotely in different Reserve Center locations. ─Automated many workflow processes in SharePoint through customization using Nintex & InfoPath; helped Army units, such as Engineering, HR, and Bands, streamline scheduling, logistics, and/or training exercises. ─Implemented complete design and architecture for the 88th Readiness Division HQ. Configured permissions and access control settings for various users across multiple SharePoint Site Collections.

Worldwide

Built a new venture to provide web/software/database development and other IT services to small- and mid-sized businesses internationally. As Owner, held full strategic planning, sales, business development, customer service, and financial responsibility. Established support ticket systems, built websites, programmed and sold WordPress plugins, developed and posted technology industry blogs, technical issue troubleshooting, database administration, manipulated/managed data (wrote SQL queries), and successfully built/sold custom WordPress themes. Provided back-end programming using PHP, JavaScript, HTML, CSS and other languages. Ensured outstanding service; international clients included e-commerce companies, restaurants, consulting firms, webmasters and others.

La Crosse, Wisconsin, United States

Marketing and lead generation. Retail & wholesale mortgage banking.Directing office operations, leading employees (i.e., Loan Officer, Processors, Telemarketing, etc.), and overseeing all technical affairs, including installing Windows Server, Exchange, IIS, Networking, VOIP and all workstations.

Award winning creative and sales professional in market leading radio/television. Client growth records year to year. On-air and production talent.