Terry Smythe Email & Phone Number

King Of Prussia, Pennsylvania, United States

Keep data current within D365 and Employee Navigator, Review, document and process, where applicable, all insured's request for service and submit to insurance carriers.Maintain accurate and timely submission of enrollments, terminations, changes and cobra initiations and verification of all related issues. Assist in servicing customers with claims and.

King Of Prussia, PA

Primary client point of contact, develop and maintain relationships with small group client contacts. Manage vendor and carrier implementations. Manage all aspects of the renewal process from beginning to end. Resolve escalated service, enrollment and billing issues. All other account management responsibilities.

King Of Prussia, PA

Maintain accurate and timely submission of enrollments, terminations, changes and cobra initiations and verification of all related issues.Keep data current within internal systems.Communicate with clients and carriers on all service related areas including billing and claim issues and follow up until complete.

Paoli, PA

Update and maintain all company databases to ensure accurate information available to all users and customers, including Employee Navigator database. Communicate with clients and carriers to perform enrollment functions, participant additions, terminations and verifications. Prepare client proposals, including research, marketing and proposal designs..

King Of Prussia, PA

-Achieved success of new product\process implementation thereby reducing time and increasing accuracy of office metrics.-Collaborated with management creating and implementing process for quality reviews for fellow employees increasing submission accuracy rating from 92% - 98%.-Partnered with our Individual Sales Representative to successfully complete.

Philadelphia, PA

Sales, Service and retention of new and current accounts for medical and dental insurance.Collaboration with insurance carriers regarding sales and service of Section 125, Life and Disability programs.Facilitating carrier and broker relations.