Terry Sutton Email and Phone Number
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Entrepreneurially spirited leader with a technical mind who provides strategic direction and delivers transformative results bridging people, process and technology. General management success across multiple functions; Marketing, E-commerce, Customer Service Call Center Operations, Technology, Strategic Planning and Market Research. Delivers Results by:* Developing and implementing innovative ideas and executing - with tactical and technical skill* Creating seamless end to end customer experiences which drive results* Developing integrative strategies that transform business * Tackling complex enterprise-wide challenges* Instituting technology systems that revolutionize the way work is done* Cultivating and inspiring leadership excellence * Building a learning culture that grows from mistakes, encourages risk taking and prioritizes competence over personal politicsPersonal Trademarks:* Authentic and Candid Communicator* Ruthless Prioritizer* Consistent Challenger of the Status Quo* Credible, Compassionate and Committed Leader* Persistent and Creative Problem Solver
Preble Street
View- Website:
- preblestreet.org
- Employees:
- 134
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President Of The Board Of DirectorsPreble Street Jun 2010 - PresentPortland, Maine AreaPreble Street is a non-profit organization based in Portland, Maine. The mission of Preble Street is to provide accessible barrier-free services to empower people experiencing homelessness, hunger and poverty and to advocate for solutions to these problems.
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CeoMaine Center Ventures Jul 2018 - Sep 2022Portland, Maine AreaWorking to expand partnerships and strengthen the responsiveness of the University of Maine System's graduate and professional programs to Maine's civic, business and legal communities. Bringing together the University of Maine School of Law, Graduate School of Business Administration and the Muskie School of Public Service. -
Board DirectorGeiger Dec 2011 - Jun 2022Lewiston/Auburn, Maine Area -
Vp Customer Service And Partner OperationsWex Jan 2018 - Jul 2018Portland, Maine Area -
Vp Client SuccessCashstar May 2016 - Sep 2017Portland, Maine AreaCashStar is the leading provider of digital gifting solutions for the world's leading retailers.Led the team of account directors for this digital prepaid commerce innovator that drove the growth of CashStar’s portfolio of over 300 client brands. - positioning the company for a successful acquisition.Accomplishment Highlights • Exceeded aggressive targets for portfolio sales growth through the development of innovative strategies, promotional offerings and strategic partnerships • Direct influence on improved valuation that led to a successful exit – acquired by BlackHawk Network, Inc. for $175M -
Member Of The Board Of TrusteesUniversity Of Maine System May 2016 - Aug 2017Bangor, Maine AreaThe University of Maine System is committed to educational excellence amongst its seven public universities. The Board of Trustees oversees the System in areas such as academic programs, faculty tenure, tuition rates and operating budgets. -
Chief Operating OfficerDavo Technologies Jan 2015 - May 2016Portland, Maine AreaPlan and direct all aspects of DAVO's business processes, operational policies, objectives, and initiatives. Responsible for the attainment of short- and long-term financial and operational goals. Direct the development of the organization to scale for future growth. -
Senior Vice-President Business TransformationL.L.Bean Sep 2012 - Apr 2014Freeport, MaineLed a $120 million enterprise wide change effort to redesign core business processes and implement new corporate wide systems in ERP, Forecasting, Product Development, Order Warehouse Management. Significant margin and productivity benefits were included in the business case.*Directed the development of a multi-year implementation strategy that maximized business benefits while effectively balancing both costs and risks -
Senior Vp - Corporate Marketing And E-CommerceL.L.Bean Aug 2011 - Nov 2012Freeport, MeDirected over $1 billion in sales through catalog marketing and e-commerce functions.Catalog: catalog planning, selections and printing, forecasting and sales reporting, database modeling, promotions planning and analysis. E-Commerce: Merchandising, Technology and Operations of L.L.Bean.com, E-marketing and social media*Optimized marketing expense; shifted less productive catalog investment to on-line advertising and search engine marketing
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Vp E-CommerceL.L.Bean Feb 2010 - Aug 2011Freeport, MeDirected all aspects of LLBean.com; technology, merchandising and operations. Prioritized and supervised the deployment of capital investments to drive significant improvements in traffic and conversion·*Successfully launched mobile site, faceted navigation, alternate payment methods, user experience site monitoring and integration of click-stream data into our enterprise data warehouse.*Restructured organization and processes to support more rapid pace of functional enhancements as well as improved collaboration with our product merchandising teams to optimize site content
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Vp Customer Satisfaction | Director Customer Satisfaction Technology And PlanningL.L.Bean Jan 2002 - Feb 2010Freeport, MeLeader of 24x7 Customer Service operation spanning 4 sites with 1,000 year round and 2,500 seasonal employees. Annual budget range: $35-40 million. Servicing 13 million contacts/year; phone/email/chat.*Exceeded Balanced Scorecard goals of Service Excellence, Productivity and Employee Engagement*National Retail Federation #1 in Customer Service 2007, 2008 and 2009*Drove improvements across channels and functions in the quality of the Customer Experience, reporting directly to the CEO in the role of Customer Advocate
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Director, Strategic Planning /Manager Of Market Research/ Manager Of Process ImprovementL.L.Bean Oct 1993 - Jan 2002Freeport, Maine
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Manager Of Operations Engineering And Analysis/Sr. EngineerDigital Equipment Corporation Aug 1987 - Sep 1993
Terry Sutton Skills
Terry Sutton Education Details
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Business -
Mechanical Engineering
Frequently Asked Questions about Terry Sutton
What company does Terry Sutton work for?
Terry Sutton works for Preble Street
What is Terry Sutton's role at the current company?
Terry Sutton's current role is Board President of Preble Street.
What is Terry Sutton's email address?
Terry Sutton's email address is ta****@****ail.com
What is Terry Sutton's direct phone number?
Terry Sutton's direct phone number is +120753*****
What schools did Terry Sutton attend?
Terry Sutton attended Harvard Business School, Massachusetts Institute Of Technology.
What are some of Terry Sutton's interests?
Terry Sutton has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology.
What skills is Terry Sutton known for?
Terry Sutton has skills like E Commerce, Leadership, Strategy, Strategic Planning, Marketing, Direct Marketing, Process Improvement, Management, Customer Experience, Change Management, Multi Channel Marketing, Cross Functional Team Leadership.
Who are Terry Sutton's colleagues?
Terry Sutton's colleagues are Joel Landry, Kevin Hughes, Meghan Gilbert, Danielle West, William Burns, Cylissa Mowatt, Hannah Ulcickas.
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Terry Sutton
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Terry Sutton
Terry Sutton Is The Director Of Education At Stephens Engineering Consultants, Inc.Pensacola Metropolitan Area3dfwclean.com, yahoo.com, stephensengineering.com1 +197229XXXXX
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Terry Sutton
San Francisco, Ca2usa.net, dbspecialists.com -
Terry Sutton
Kansas City, Ks4yahoo.com, bright.net, westarenergy.com, bandt-us.com10 +191342XXXXX
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