Terry Virdell Email & Phone Number

Bellevue, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Us

Promoted Quality Assurance and Automation Center of Excellence (COE) to Enterprise organization. Discerned, assessed, developed, maintained and standardized Enterprise automation tools and framework. • Led overall cultural change and adoption of QA and automation best practices. Trained over 1,300 staff in four years via home grown QA learning modules, online video, and in person QA courses. Shifted from TMMI level 0 in 2015 to TMMI level 2 and 3 maturity in many areas resulting in significant improvements in quality and leading to the ability to automate more tests cases and workflows.• Advocated and developed Automation Governance Committee. Engaged external (onshore, offshore) vendors to accelerate automation journey. Initial phase reduced $2.5M in automated testing across three teams. • Received 2019 Emilie Gamelin “Values In Action – Excellence” Award.• Tools and Technologies: Azure DevOps, Pipelines, Test Plans, UiPath Test Management Studio, UiPath RPA, Automai AppLoader, Tableau, PowerBI, Power Automate, Python, ASP, HTML, SQL, R, Azure, and AWS, SauceLabs, Selenium, Windows, and O365.

Renton, Wa, Us

Managed $2.4M budget of 27 geographically dispersed team members responsible for providing Enterprise Test Management, Assess & Audit, Consulting & Training, Test Automation services, and centralized QA Operations.• Achieved operational goals to engage PMO, IT Infrastructure, and IT Application partners to instill SDLC and change management processes by coaching, training, and providing standard QA processes for all test managed projects. • Led QA team to manage on average 225 testing projects per year resulting in improved reliability, meeting schedules on-time, improved overall confidence, and a 100% reduction of major incidents when compared to no active QA involvement. When Enterprise QA team was involved from beginning to end it resulted in a projected savings of $13M by identifying critical and high defects early.• Saved organization more than $4.1M over the last four years with test automation, repeatable data creation, and test automation best practices.• Developed Enterprise QA Training Program, including video and in-person training courses to facilitate and educate ISTQB Testing Fundamentals and Providence specific tools and processes. Guided team to design and create all templates, documentation, Quick Guide, videos, and measure and evaluate each course for continual improvements.• Achieved high satisfactory Leader ratings: 100% staff retention focused on employee growth and skills improvement

Renton, Wa, Us

Managed team of five Business Process Managers (BPMs) providing supervision of QA standardization for portfolio managed projects. Standardized templates and best practices.Led ICD-10 Lifecycle Testing E2E (End-to-End), developed testing process to validate Epic 2010, 2012, and 2014 and 18 other end-to-end Billing systems to ensure each properly send EDI 837 to and receive EDI 835 messages from Clearinghouses and payor systems. • Automated end-to-end workflows allowing production of over 10,000 test cases to validate possible loss in revenue, saving more than 20,000 manual hours allowing increased coverage.• Presented our internally developed ICD-10 automation at Epic UGM (User Group Meeting) with great interest from other healthcare systems and Epic staff.

Renton, Wa, Us

Managed team of three test engineers and led the development of automated unit, functional, and integrated testing standards and best practices. Managed project expectations, timelines, and schedules with regional staff and stakeholders. • Analyzed, compared, and tested existing Meditech applications and HL7 code and feeds to develop Amalga 2.x application for quality and clinical staffing needs and implemented reports and applications based on end user feedback and enterprise requirements.• Worked closely with Amalga developers to test and validate C# code and Amalga ETL/queue/parser output.• Saved hundreds of manual hours by developing automated scripts to refresh data from production to development/test/stage environments.

Developed three channels of business: preferred vendor relationship with local major sign company and direct sales via eBay and custom built website.• Created new vendor relationships.• Developed budget, marketing plan, and resource allocation.• Trained employees to fulfill orders with high quality and speed.Sold business to Lacy & Parr September 2013.

Managed team of eight supporting the business and products 24x7x365.• Led multiple projects in excess of $2M all delivered on time and within budget.• 100% employee retention rate with frozen headcount, over three years, with increasing responsibilities and projects. Continually evaluated staff growth paths and developed them into other roles in the organization.• Proactively provided metrics showing we were not charging enough for services resulting in increased revenue.• Built automated billing reports saving finance team 45 manual hours per month. Led to increased accuracy, as well as identifying missed billing opportunities adding up to over $6M annually. • Created business requirements analysis showing a savings of $500K a year in labor and improved client satisfaction by implementing a User Requirement check on login to our web servers. Worked with an outside vendor to develop/implement the solution for less than $92K. • Designed and developed case install processes to help make more informed calls on where to put cases based on server case activity. Improvements saved team $600K annually and accelerated install process from six hours to 20 minutes.

Predictive analytics tools, SaaS, and enterprise products.• Built Sightward’s Quality Assurance team from ground up. Provided guidance to engineering team to meet milestone objectives. Implemented all quality assurance best practices, triage, and development QA processes.• Assisted in design of multi-tiered architecture for hosted ASP and enterprise applications.• Developed automated framework for testing predictive analytics solution to reduce cost of manual testing. Created daily build process saving 20 hours per week. • Wrote functional specifications; assisted in design of multi-tiered architecture for hosted ASP and enterprise applications.• Developed installation specifications and install packages for multi-machine configurations. Install package took days to install and reduced to 20 minutes.• Provided strong communication and reporting skills. Worked closely with developers, marketing, and account managers during all stages of product development to ensure objectives were met.

Boise, Idaho, Us

Outsourced onshore software and hardware testing partner.• Managed and led multiple consecutive accounts and projects for: Microsoft, Epson, and other web startup companies.• Implemented individualized custom defect tracking system used by all non-Microsoft clients.• Co-developed entry level software testing manual. Provided information about common terms, technology, how-to, and best practices documentation. • Assisted in technical research and co-wrote many Request for Proposal (RFP) bids.

Us

• Created and executed many test systems supporting first online bill payment presentment system and SDK. • Designed and implemented test cases needed for multiple platform testing. • Developed documentation and improvements in automation for all installation methods.

Buffalo, New York, Us

• Responsible for Core Windows NT testing of Index Server 2.0 and IIS 4.0. • Wrote test plans and automated test cases to test integration with SP3, SP4, SP5 and Windows 2000. • Ran and maintained automated test cases and worked closely with team developers to debug problems with area components. • Core functionality testing with German and Japanese NT4 SP4, SP5.

• Owner, creator, and designer of homes for sale advertisement website.• Developed website for selling homes online by creating HTML pages, building a database, using IIS Server, and incorporating digital pictures of homes in the advertisements. • Hosted over 250 ads with links to neighborhood and school information.• This knowledge is what led to my first job at Microsoft as a contract tester.

Bellevue, Washington, Us

• Created specification and order booklets for major accounts such as Starbucks, Jamba Juice, QFC, Fred Meyer, Staples, Borders, and Bartell Drugs.• Created production layouts and designs for CAD/CAM machines to cut and manufacture sign materials.• Developed automated processes and standards.

Bachelor Of Science - Bs, Information Technology Management

Aas, Computer Information Systems, Business

Graphic Design | Web Design | Layout | Typography

Mechanical Engineering, Drafting, Computer Aided Design

Electrical Engineering