SCORE mentors are experienced entrepreneurs, corporate managers, and executives with a diverse set of industries and specialties who volunteer their experience and knowledge to help small business professionals start, develop, and grow businesses.• Educated nearly 250 small business owners and entrepreneurs in business planning using the Business Model Canvas (BMC) and Value Proposition Canvas tools. The BMC was introduced by Alexander Osterwalder in 2005 based on PhD work on business model ontology.• Actively mentoring 20+ entrepreneurs in varying stages of business startup. Areas of mentoring encompass business planning, cashflow analysis, go-to-market, and commercialization strategies.

Provide guidance and advisory services to enterprise clients on revenue growth and strategies to maximize efficiency through innovation and digital transformation. • Developed partner network growth recommendation enabling a technology client in pharmaceutical industry to expand point of care messaging to healthcare providers enabling sales to drive revenue growth up to $35M over 5 years.• Completed technology roadmap recommendation for a mission-driven healthcare services organization addressing business challenges related to diagnosis capture and wellness visit completion rates.

Drove strategic transformation of business elevating value proposition to essential communication tool facilitating time-sensitive orchestrated response across the health system, grew customer portfolio from 350 to 500+ hospitals and negotiated transaction leading to strategic acquisition of the business. • Posted a 95% client retention rate, while strengthening clients' dependency on LiveProcess, thereby making it a viable target for merger and acquisition.• Instrumental in landing two major health systems, shifting sales focus to enterprise deals, increasing deal-size 3-fold.

Principal strategist for ensuring efficient and effective professional service delivery, customer relationship management, customer service and SaaS production operations, while driving improvement in areas of customer success and retention, scalable service delivery, and revenue growth for a 75+ person organization. • Accelerated time to revenue, reducing elapsed time from contract to revenue recognition by 40% while enhancing scale and repeatability of all customer-facing, post-sales service functions preparing the company for strategic acquisition.• Expedited a highly successful transaction with McKesson, that paved the way to driving the transition of a licensed software business unit to a SaaS business model in strategic collaboration with Microsoft.

Applied Agile methodologies in managing the development, deployment, and ongoing operations of information technology services for the multimillion-dollar population healthcare management service provider. Facilitated collaboration between clinical business leadership and the application development division.• Reduced annual operating expenditures by $2.5M.• Spearheaded the development and rollout of a provider registry and analytics portal, which generated opportunities for new service offerings and revenue growth.

• Drove market introduction and early adopter success of automated role-based user provision solution, generating substantial value for 7 high-profile healthcare systems in just under 2 years.• Spearheaded company's 1st enterprise-wide custom solution delivery effort for one of the largest health systems in the US. The strategic intent involved controlling user access to protected health information for all employed and affiliated healthcare professionals.• Instrumental in driving the company's expansion from $25M to a $40M+ enterprise eventually leading up to the acquisition by Microsoft.