Tersha Gerber Email & Phone Number

Port Elizabeth Area, South Africa

I believe that customer satisfaction is of paramount importance. I always strive to maintain a motivated and cohesive atmosphere at work.Work activities include:• Liaise with customers and suppliers• Assist customers with ready-made options, stock reservation and stock availability.• Process customer orders on behalf of all SG branches• Follow-up on customer purchase order numbers.• Establish if credit requests are warranted • B/grade defective product• Train new showroom assistants and representative on ready-made product.• Generate stock reports for company representatives• Receipt stock into related stock codes• Monthly stock take• Relieve reception during lunch hour• Ensure ready-made catalogues are up-to-date• Process fabric orders to convert into ready-made product• Liase with curtain manufacturers regarding ETAs, stationery requirements and delivery of fabric rolls to be converted into curtains.• Liase with the Marketing Manager regarding updating of our website.• Collaborate with the accounts, warehouse and dispatch departments to ensure efficient and timeous delivery of customer orders

Port Elizabeth Area, South Africa

My roles and duties included:• Direct switchboard calls to relevant staff members and email messages when necessary• Generate staff clocking reports for the HR manager - operated Uniclox software• Ensure staff complete leave forms and provide authentic doctor sick certificates during their absence• Assist customers choose fabrics and offer them refreshments in the showroom• Issue sample books and hangers to customers on loan• Phone customers to request that they return overdue samples• Order office stationery on behalf of all SG branches• Order wire ties, tubing, boxes etc from suppliers• Follow-up with suppliers if orders are not deliveried on time• Receipt sundry orders, once received• Order groceries for the office• Assist other departments when short-staffed• File and sort office documents

Bachelor'S Degree, Management, Cum Laude

Diploma, Management

High School Diploma