Tangwei(Terwin) He Email & Phone Number

Paris, Fr

Paris, Île-De-France, France

Clichy, Île-De-France, France

Learning Activation Strategy & Implementation:• Developed a data-driven activation strategy tailored by region, country, and learner profile (active, passive, non-engaged).• Designed an annual editorial calendar and established yearly learner communication touchpoints.• Initiated learning communication branding.• Built and maintained a comprehensive communication distribution list.• Leveraged the Learning Experience Platform (LXP) to enhance learning experiences.• Created communication templates for regional and local activation.• Established program processes and budgeting strategies to streamline cross-team collaboration.• Organized and executed learning activation campaigns.Learning Offers Reorganization:• Remapped and centralised learning offers for easier access and reference.• Redesigned learner pages to guide users with an effective pedagogical approach.Learning Measurement:• Created and managed quarterly learning dashboards to monitor and assess progress.Re-invoicing:• Developed and streamlined invoicing processes and documentation.

Clichy, Île-De-France, France

Project Achievements:License to Operate Indirect E-Commerce• created a global eLearning module for the group's junior e-com experts• reorganised existing content from multiple business partners and levels (global, zone, country), designed the learning outline, collaborating with internal and external e-com expertsMaster E-Commerce / D2C Excellence / E-Commerce Immersion - TikTok Shop & Douyin Edition• organised in person immersive training events / learning expedition for top Indirect and Direct E-com experts within the group globally• delivered best-in-class learner-centric experience with innovative pedagogy concepts including project-based learning, micro learning and think-tank approach• enabled rich content building by working with external speakers (from 900Care, Publicis, Adidas, Best Buy, Harvard business school, TikTok / Douyin and its affiliates and MCN partners..)• achieved program NPS 4.8+E-Commerce University KPIs reporting 2021 to 2024• analysed 70k+ learning data, providing data insights by individual learners, top experts and top leaders• enabled data-driven decision making

Clichy, Île-De-France, France

• Content Creation: designed eLearning modules, learning assets & guides, website for 8+ upskilling projects around digital & e-com topics by independently collaborating with multiple business functions & effectively utilizing Generative AI• Event Organization: successfully coordinated 8+ presential & online events, webinar and training sessions by working with project leads, producers, and agencies• Communication & Activation: launched 7+ communication campaigns via communication assets design, communication strategizing & planning, channels optimizing to ensure content reach and consumption• LMS & Digital Tools Integration: managed 20+ learning initiatives creation on LMS. Discovered, tested, and applied new animation & engagement tools for different sized events (80 - 4000 participants), centralized resources by use cases and upskilled team members on the tools• Data Acquisition, Analysis & Reporting: designed and rolled-out feedback survey for an event concerning 4000+ attendees. Processed 100,000+ learning data/records. Analyzed and reported data insights regarding yearly learning KPIs, events’ satisfaction, campaign & content reach, and consumption to directors

Shanghai, China

Key Account Management•Managed key accounts for 10+ luxury retail brands (including L’Oréal, LVMH, Richemont, Shiseido TR, Kering, etc.) •Enabled millions (CNY) annual business renewals by constructing client loyalty, fostering and sustaining long-term client relationships through daily client maintenanceProject Management•Delivered min. 12 projects yearly from China to Global by leading 20+ SMEs in furnishing blended training consulting programs for cross-region management and sales team•Achieved 100% project delivery and ensured certain projects margin at 80% via effective communication, needs acquisition, stakeholders management, resources mapping, project planning, budgeting, and risk mitigationData Process•Managed retail audits projects at a global scale for a High Jewelry brand (Boucheron) for 3 years and analyzed and reported the 20 APAC boutiques’ retail performanceSolutions Innovation•Led the development of 5+ innovative project solutions, e.g., social media retailing, E-BA service excellence, Articulate TTT, Retail Live-stream etc. by being attentive to market trends, exploiting external recoursesDigital Transformation•Enabled solutions digitalization via leveraging a global pool of 20+ SMEs, digital experts & media production agencies•Delivered 10+ global digital learning projects in 5 languages by performing as the enabler and communicator between content experts and the production team •Supported the internal LMS & coaching app’s development, CMS administration, and commercial strategizing and piloted the app launch in APAC for a beauty group by cooperating with the IT specialists and market leadersOperations Management•Ensured project materials’ global provision by effectively managing and monitoring orders and logistics through partnering with external delivery managers•Administrated the global incentives procurement, distribution, and inventory for 700+ brand’s LMS users from 100+ countries for a mega cosmetic group for 2 years

Shanghai, China

Meeting & Events Organization• Facilitated client meetings and brainstorming sessions to elicit project requirements• Successfully coordinated the organization and implementation of 20+ training events globally, including the hotel, transportation arrangement, and materials ordering, and deliveryContent Production• Supported in 20+ training materials (slides, handouts etc.) preparation and translation• Scripted and storyboarded more than 5 e-learning modules in 3 languages for 3 luxury retail brandsData Analysis• Conducted 100+ behavioral research reports by analyzing data obtained through observing, interviewing, and surveying project participants at various project phasesDigital Support• Built up, centralized, and oversaw the project digital engagement toolkits and ensured its smooth global utilization by drafting the user guidance, training stakeholders and monitoring user activities

Master Of Science - Ms (Deamie), International Project Management

Activities and Societies: 1-month International Seminar in Latin America Mexico: Egade Business School - Tecnologico de Monterry Brazil.

Bachelor Of Computer And Information Sciences, It Service Science

Bachelor Of Engineering - Be, It Service Science

Activities and Societies: Member of New Media Department(Student Union)Merit Student in 2016