Personal & professional calendar management; Domestic and international travel planning; Conference meeting coordination; Email response & follow up; Database managment; Proactive problem solving.

Organization Operations: Administrative responsibilities include communications & marketing (individual & mass emails, phone, written, social media), email management, financial reconciliation, executive support, virtual event planning, strategic planning, executive consultation and thought partner. Managed 3 nationwide Executive Director searches in 12 months.Board of Directors Administration: communicating with and scheduling BoD meetings, agenda creation, taking minutes, policy and proceedure advisement, and record keeping.Donor Managment: retention efforts via robust CRM platform, outreach, gift acknowledgements, database updates.

Economic Development through historic preservation; community placemaking; volunteer development; fundraising; event planning; increasing food security through management of the local farmers market; board of directors administration; successful grant writing.

• Calendar Management – scheduling appointments, confirming schedules, creating video/phone meetings, calendar review, initiation of needed meetings, Acuity (calendar scheduling program) • Email Management – Inbox review, spam filtering, initiation of responses, responding where appropriate, auto responders• Real Estate Software – RealNex (marketing proposals, property listings, financial data input); Reonomy (property/owner research); GoGoAgent (customer database and management, marketing, auto responders); RMLS (property listings); • Social Media management – LinkedIn, Facebook (reviewing posts, researching colleagues for connections/posts)• Event Planning – 2020 State of the Real Estate Market event (site selection, food, AV, room set up, vendors, gift baskets, registration, event materials, follow-up marketing, invoicing, supplier coordination)• Miscellaneous – telemarketing, cold calling, travel planning, personal financial management, coordinating gift program, consulting

• Administrative – maintaining daily operations, assuring adherence to all policies and procedures, Board administration (communication, meeting coordination, reporting)• Financial Management - payroll, accounts receivable/payable, manage budget, preparing required materials for annual audit, grant administration (Federal – HUD: Emergency Food & Shelter Program, Homeless Management Information Systems; State – Help Me Grow; Local – Volunteer Organizations Assisting in Disasters)• Personnel – supervise 5 staff, goal setting/review, mentoring, assisting in job performance, • Event Planning – Golf Tournament (team management, food service, marketing, team recruitment, invoicing, materials procurement, volunteer management, working with vendors), Campaign Kick-off (site selection, food service, volunteer management, materials procurement)• Campaign Director – delivering campaign presentations, securing community speakers, Donation Tracker (donor management system) – data entry/management, solicitation letters, progress update/tracking spreadsheets

• Coordinated Florence Main Street (FMS) four program committees, Design, Promotion, Economic Vitality, Organization; ensured that communication between committees was well maintained; assisted committees with implementation of work plan items. • Managed all administrative aspects of FMS program including purchasing, record keeping, budget development, accounting (QuickBooks); increased $67,000 budget to $119,000 in 3 years through active fundraising, sponsorships, creative new events and partnerships; prepared all reports required by Main Street Alabama and the National Main Street Center; prepared reports to funding agencies; supervised full time and part time employees, including student interns and contract workers. • Developed (in conjunction with FMS board of directors) economic development strategies based in historic preservation practices; utilized the community’s human and economic resources to achieve economic goals. • Conducted on-going public awareness and education programs designed to enhance appreciation of FMS program coverage area architecture and other assets and to foster an understanding of the FMS programs goals and objectives; used speaking engagements, media interviews and personal appearances to keep FMS in the public eye. • Assisted individual tenants/property owners with physical improvement projects through personal consultations or by obtaining and supervising professional design consultants; provided advice and guidance on necessary financial opportunities for physical improvements; provided start up and business plan guidance to prospective new businesses; matched prospective new businesses with property owners. • Utilized social media (Facebook – 10,000+; Twitter – 5000+; Instagram – 5000+ followers) to inform, educate and engage the community; created the most comprehensive calendar of downtown events in the community. • Created 9 new retail-oriented events in support of downtown businesses and 3 new fundraisers in 8 years.

• Led all marketing and communication activities of the Shoals Chamber of Commerce. • Wrote, edited and produced Chamber publications including weekly newsletter/calendar, annual report and ribbon cutting programs. • Trained and coordinated the efforts of 60 volunteers for a $200,000 fundraising campaign (exceeded goal). • Managed membership programs to enhance member relations such as Business After Hours, Chamber Networking Breakfasts, ribbon cuttings, and ground breakings. • Organized all aspects of the Chamber’s Annual Meeting including invitations, evening agenda, menu planning, and overall management for the event with over 700 people in attendance. • Directed all activities related to the 2nd Annual Chamber Golf tournament including recruitment of sponsors, prizes, teams, volunteers which resulted in a $6000 profit for the event. • Conducted several membership surveys using on-line software and compiled results in to comprehensive reports. • Directed the activities of many committees including the Chamber Ambassadors, Marketing Committee and various program committees. • Increased Chamber members’ connection and involvement with the Chamber through active, creative, and frequent communication.

Took a white paper concept for the Downtown Conference Center (DCC) to financial self-sufficiency in two years and produced an annual income of $1 million in just seven years of operation through creative program development, efficient facility management, internal and external sales, superior customer service, staff development and innovative leadership. Facility Management:• Responsible for planning, coordinating and marketing of Continuing Education programs offered in the facility; managed overall utilization, scheduling, staffing of the facility and its resources; responsible for facility budget; oversaw two facility renovations. • Coordinated all aspects of meetings and functions taking place at the DCC including single and multi-day events; attendance numbers from 3 – 400; single and multiple locations; transportation logistics; food service and technology needs. • Represented Penn State Altoona in downtown redevelopment plans/activities; collaborated with downtown stakeholders to build/strengthen the downtown community. Program Development: • Initiated needs assessment research, planning, marketing and implementation for educational offerings, personal enrichment programs, and training and development for businesses. • Responsible for recruiting all presenters and faculty, providing instructional support, and assisting with course and program development for academic offerings and business development. • Coordinated the scheduling of 70+ credit courses and 10 – 20 non-credit courses annually in which more than 850 students were enrolled. • Maintained all academic and program records for students enrolled in courses at the DCC and events held there. Created half-semester courses which significantly aided in the College’s retention efforts. • Assisted in the creation of summer academic programs for children and teens.