Teryn Clough, Cspo Email & Phone Number

Chicago, IL

Responsible for ensuring that client teams have the knowledge, tools and resources to serve clients well. Create and maintain best practice approaches and documentation, evolve processes, and provide input to the product management function, while driving innovation, process improvement and knowledge management throughout client services.

Chicago, IL

• Responsible for managing the relationship with vendors that supply products and services on the Specials Marketplace
• Help manage and provide technical guidance through the implementation of new carriers and products
• Prepare carrier, employee and employer communication documents
• Resolve data discrepancies between bswift and external vendors: insurance carriers, Third Party Administrators, and payroll/HRIS systems
• Provide resolution of client and carrier issues by responding to questions and concerns about the use of bswift products; ability to leverage research to find resolution.
• Build client sites and product frameworks (including: benefit plan rules, details, prices, text, documents, etc)

1212 South Michigan Avenue, Chicago IL

• Brought in by first time owners to execute the grand opening & leverage my experience with previous Snap Fitness franchise to run all of the business operations
• Manage operations including preparing and executing all financial reports on a weekly and monthly basis
• Manage and process bi-monthly ADP payroll services for employees and ensure all payroll transactions are processed accurately and timely
• Serve as the liaison for all daily contacts, third-party groups, vendors and administrators that impact all business operations
• Research demographics, design, and execute marketing promotions designed to increase profit margins and ensure a high member retention rate
• Utilize the corporate scorecard to analyze information and trends to discover opportunities of improvement, issues, and problems that could possibly impact business operations and results

Chicago

• Understand and use technical analysis indicators to identify trends, momentum, volatility in the market
• Devise trading strategies to execute trades electronically
• Analyze the market to determine the potential for gains/losses and take appropriate action given objective and risk tolerance
• Gather information from latest financial and agricultural developments in the economy to aid knowledgeable entry into market

Bachelor'S Degree, Business Administration And Management, General, Gpa 3.63

Business Administration And Management, General, Gpa 3.09