Tesa Satcher, Ma Email & Phone Number

• Manages a database and portfolio of prospective domestic and international students from initial inquiry, through application completion.
• Acts as the primary liaison between prospective students and client institutions, providing comprehensive information on programs, application processes, and enrollment requirements.
• Collaborates with management and clients to develop and implement effective enrollment strategies, resulting in increased student enrollment and retention rates.
• Conduct outreach activities via phone, text, Zoom, and email to engage prospective students and guide them through the enrollment process.
• Utilizes CRM systems to track student interactions and maintain compliance with enrollment procedures.
• Follow-up with enrolled students to facilitate timely registration and ensure a smooth transition into their academic programs.

• Assisted the Enrollment Team with recruiting, identifying and outreaching qualified students to undergraduate and graduate programs.
• Advised undergraduate and graduate students on degree requirements, course selection, and academic policies, ensuring timely progress towards graduation.
• Managed a caseload of 350 students, providing personalized guidance and support to help students achieve their academic and career goals.
• Conducted thorough transcript evaluations and audits, identifying transfer credits and course equivalencies to streamline students' academic pathways.
• Managed financial aid orientations.
• Created a safe environment: Ensured a respectful and confidential environment for students and faculty.

• Advised a diverse student population on academic matters, including course registration, degree requirements, and academic policies.
• Managed a caseload of 300 active students, providing ongoing support and guidance throughout their academic journey.
• Coordinated New Student Orientation programs and facilitated sessions on academic success strategies and resources.
• Maintained Canvas Advising site, updating resources and information to ensure students have access to relevant academic support services.
• Evaluated transcripts, approved degree audits, and processed course substitutions, ensuring accurate academic records and compliance with university policies.
• Instructed - AS111: Foundations for Success and BA223: Principles of Leadership.

• Managed Federal Title IV student financial aid programs.
• Served as Certifying Official to recipients of Veterans Education Benefits.
• Managed new student orientation, entrance and exit counseling sessions.
• Worked with Executive Director to reconcile student receivable accounts and R2T4 calculations.

• Assisted in the management of the daily operations of the Financial Aid Department.
• Facilitated continued training and professional development of staff.
• Counseled and advised students regarding their financial aid options.
• Managed new student orientations, and entrance and exit counseling sessions.

M.A, Leadership

B.S, Management