Tesa Satcher, Ma Email & Phone Number

• Manages a database and portfolio of prospective domestic and international students from initial inquiry, through application completion. • Acts as the primary liaison between prospective students and client institutions, providing comprehensive information on programs, application processes, and enrollment requirements.• Collaborates with management and clients to develop and implement effective enrollment strategies, resulting in increased student enrollment and retention rates.• Conduct outreach activities via phone, text, Zoom, and email to engage prospective students and guide them through the enrollment process.• Utilizes CRM systems to track student interactions and maintain compliance with enrollment procedures.• Follow-up with enrolled students to facilitate timely registration and ensure a smooth transition into their academic programs. • Processes transcripts as requested by perspective students and alumni utilizing Parchment. • Proactively identifies potential barriers within the student enrollment process and initiates steps to improve productivity, efficiency, and client satisfaction. • Monitor and track recruitment and applications metrics within CRM and report findings to management. • Present reports and data regularly and as needed to management. • Assess individual strengths and weaknesses to develop personalized growth plans.• Create a safe environment: Ensure a respectful and confidential environment for students and clients.

• Assisted the Enrollment Team with recruiting, identifying and outreaching qualified students to undergraduate and graduate programs.• Advised undergraduate and graduate students on degree requirements, course selection, and academic policies, ensuring timely progress towards graduation.• Managed a caseload of 350 students, providing personalized guidance and support to help students achieve their academic and career goals.• Conducted thorough transcript evaluations and audits, identifying transfer credits and course equivalencies to streamline students' academic pathways.• Managed financial aid orientations. • Created a safe environment: Ensured a respectful and confidential environment for students and faculty.• Instructed - AS111: Foundations of Success/BA223: Leadership of Principles.• Collaborated with faculty to develop student program plans and course rotations, fostering a collaborative advisement approach to support student success.

• Advised a diverse student population on academic matters, including course registration, degree requirements, and academic policies.• Managed a caseload of 300 active students, providing ongoing support and guidance throughout their academic journey.• Coordinated New Student Orientation programs and facilitated sessions on academic success strategies and resources.• Maintained Canvas Advising site, updating resources and information to ensure students have access to relevant academic support services.• Evaluated transcripts, approved degree audits, and processed course substitutions, ensuring accurate academic records and compliance with university policies. • Instructed - AS111: Foundations for Success and BA223: Principles of Leadership.• Managed financial aid orientations.• Facilitated collaborative advisement with faculty members to develop tailored academic plans for students and to enhance their educational experience. • Created a safe environment: Ensured a respectful and confidential environment for students and faculty.• Engaged in proactive outreach to empower students through positive reinforcement, building rapport, and establishing meaningful academic relationships• Provided support for student accountability and success.

• Managed Federal Title IV student financial aid programs.• Served as Certifying Official to recipients of Veterans Education Benefits.• Managed new student orientation, entrance and exit counseling sessions.• Worked with Executive Director to reconcile student receivable accounts and R2T4 calculations.

• Assisted in the management of the daily operations of the Financial Aid Department.• Facilitated continued training and professional development of staff.• Counseled and advised students regarding their financial aid options.• Managed new student orientations, and entrance and exit counseling sessions.

M.A, Leadership

B.S, Management