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Summary: Leader in business development, consistently establishing processes and operations, leading to business improvements and streamlining operations
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Deputy Chief Operating OfficerMetroplushealth Jan 2023 - PresentUs -
Chief Operating OfficerOsler Health 2018 - 2022
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Director, Business DevelopmentEmblemhealth 2012 - 2017New York, Ny, Us• Established process, structure and operations for managing and resolving large volume of NYSDOH (NYSOH Market Place), AG and DFS consumer complaints; Successfully reestablished positive working relationship with the NYS Department of Health• Liaison to NYSDOH communicating new and updated HIX regulations and requirements• Managed, trained and continually up coached staff • Strategic lead for Chinese American Neighborhood Growth; Developed and executed strategy that resulted in increased brand awareness and membership growth• Streamlined new product install process for HMO and PPO products• Operationalized commercial and ancillary products (QHP, Individual off exchange, small group/SHOP and large group, ASO)• Establish a monthly product performance report resulting in enhanced product monitoring• Lead for Product Life Cycle Process; Developed process, tools, templates and communication plan• Facilitated cross functional team implementing short term operational solutions for consumer abrasion points• Participated in both commercial group and vendor RFPs• Assessed organizational/team structure, skill sets and implemented changes to supporting new product install • Renegotiated vendor contract with 60% savings annually -
Epmo DirectorEmblemhealth Dec 2008 - Dec 2011New York, Ny, Us• Managed large multi-year enterprise strategic initiatives, providing oversight on executing related projects and operational efforts in support of enterprise priorities• Supported bimonthly executive committee meetings, advancing strategic initiatives and prioritizing complex projects based on corporate strategy and resource capabilities • Led enterprise cross functional teams in the delivery of critical deliverables within defined timeframes, managing risk and issue resolution • Developed governance structure for strategic initiatives• Championed project management disciplines and provided the processes, structures, and tools for individual project management and program management• Created and facilitated strategic reporting via dashboards, status reports, and presentations related to key corporate programs for Executive and Board meetings• Aligned with the EPMO and project managers ensuring projects were properly funded, staffed, and maintained executive sponsorship; key stakeholders were continuously engaged and aware of their project progress and critical issues• Managed and mentored staff/direct reports on performance and project management• Completed EmblemHealth’s Future Leadership program -
Senior Project ManagerHorizon Bcbs Of New Jersey Aug 2002 - Dec 2008• Managed and successfully implemented cross divisional and enterprise wide, multi-year projects of 1-3 year duration, with budgets ranging from $100K to $6M • Project manager and subject matter expert for clinical, IT, process, and quality improvement projects; Worked successfully with external consultants and project partners • Identified and responded to opportunities for financial intervention, resulting in significant savings:o Investigated and analyzed improper provider billing practices leading to recapture of $5-8M and projected yearly savings of $1Mo Identified vendor discrepancy saving $17M• Hired, mentored and managed staff: Developed orientation and training program for clinical and project managers • Project Management Orange Belt and Process Management Six Sigma Black Belt Certifications
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Project ManagerHorizon Blue Cross Blue Shield Of Nj 2002 - 2005Newark, Nj, Us• Managed and successfully implemented cross divisional and enterprise wide, multi-year projects of 1-3 year duration, with budgets ranging from $100K to $6M • Project manager and subject matter expert for clinical, IT, process, and quality improvement projects; Worked successfully with external consultants and project partners • Identified and responded to opportunities for financial intervention, resulting in significant savings:o Investigated and analyzed improper provider billing practices leading to recapture of $5-8M and projected yearly savings of $1Mo Identified vendor discrepancy saving $17M• Hired, mentored and managed staff: Developed orientation and training program for clinical and project managers • Project Management Orange Belt and Process Management Six Sigma Black Belt Certifications -
ProprietorTargeting Transitions May 1997 - Apr 2002Minneapolis, Mn, Us• Managed firm providing elder care and healthcare consulting services; Instrumental in achieving 20% increase in an annual sales • Conducted medical record audits • Evaluated case management program for an integrated healthcare delivery system• Provided consulting services to geriatric healthcare companies improving management/operation processes and identified opportunities for growth• Developed and implemented outcomes management initiative for healthcare system
Tess Kuczynski Skills
Tess Kuczynski Education Details
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University Of PennsylvaniaMinor Healthcare Management
Frequently Asked Questions about Tess Kuczynski
What company does Tess Kuczynski work for?
Tess Kuczynski works for Metroplushealth
What is Tess Kuczynski's role at the current company?
Tess Kuczynski's current role is Deputy Chief Operating Officer.
What is Tess Kuczynski's email address?
Tess Kuczynski's email address is te****@****ork.com
What is Tess Kuczynski's direct phone number?
Tess Kuczynski's direct phone number is 646447*****
What schools did Tess Kuczynski attend?
Tess Kuczynski attended University Of Pennsylvania.
What skills is Tess Kuczynski known for?
Tess Kuczynski has skills like Business Process Improvement, Analysis, Healthcare, Business Analysis, Program Management, Leadership, Budgets, Claim, Strategic Planning, Managed Care, Project Management, Management.
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