Patchaporn Nakhaprawing Email and Phone Number
A well-organized and thoughtful person who enjoy meeting people and working as a dedicated team member. Being a Project Coordinator, Customer development specialist, and a former Flight Attendant at Singapore Airlines and Etihad Airways, I have to be meticulous and cautious at all stages of work as well as learning to be innovative helps me find the right solutions for immediate problems to my customers. Moreover, I am experienced in sales and marketing, customer service, and business development. Looking for a new opportunity working in Business Development, Marketing/ Digital Marketing, Branding, AE, Customer Relationship or Management field, Thank you.
Arcadious
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Business Development ManagerArcadious Jul 2023 - PresentSingapore- Developed and executed a strategic marketing plan that added over 1200 service sign-ups (108%) in the space of a month.- Planned and ran part of a successful key event at a regional expo for consumers and potential business partners. The event received over 20,000 visitors and positive feedback.- Identified and pursued new business opportunities through market research and networking, resulting in new paid, in-app offerings being available to consumers via partners’ products.
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Flight AttendantSingapore Airlines Jun 2023 - PresentSingapore- Achieved an overall 92% satisfaction rating by passengers and colleagues in a post-flight survey. Feedback included finding “creative solutions to problems” and “playing as a dedicated team member”.- Established strong relationships with frequent flyers, enhancing customer loyalty. -
Flight AttendantEtihad Jul 2022 - Jun 2023Abu Dhabi Emirate, United Arab Emirates- Conducted training sessions on first aid, safety procedures, and customer service excellence.- Ensured a conducive and safe working environment with professional manner, ensuring (to-date) zero safety or health-related incidents on serviced flights. -
Senior Project CoordinatorVana Farming Jan 2022 - Jun 2022Bangkok, Bangkok City, Thailand- Delivered high-quality customer service through multiple channels including phone, email, and chat, handling an average of 8 inquiries per day.- Resolved product-related issues for customers, achieving a 79 % resolution rate on the first contact. -
Customer Development SpecialistMutrack Jan 2021 - Jun 2022- Maintained strong relationships with customers to foster loyalty and repeat business.- Collaborated with cross-functional teams to address customer concerns and improve service processes, contributing to a 90% increase in customer satisfaction scores.- Trained new team members on customer service protocols and best practices. -
Flight AttendantSingapore Airlines Jun 2019 - Nov 2020- Experience in handling a variety of passengers,- Ensure onboard safety and uncompromisingly follow all safety procedures.- Be able to work under pressure in a fast-paced environment as well as cooperate with international colleagues.- Possessing time-management skill, well-presented skill and adaptability.- Proficient in English both speaking and writing.
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Personal AssistantDtac Jun 2018 - Jun 2019Bangkok Metropolitan Area, Thailand- Assist SVP of Product Management Division in managerial tasks and other important work. - Organize the division's meeting, take minutes of meeting, and follow up of the meeting's results.- Consolidate and review all team presentations to be used for management meetings and business partner meetings.- Support Division head on Budget Management in monitoring all departments' budget spending to align with Budget Allowance.- Review documents, such as agreements, before proposing the division head to sign. -
InternshipMinistry Of Foreign Affairs, Kingdom Of Thailand Jun 2017 - Jul 2017Bangkok, Bangkok City, Thailand- Gained valuable experience in consular work.- Summarised and analysed International news for government departments.- Built analyses of international policies.
Patchaporn Nakhaprawing Education Details
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Policial Science
Frequently Asked Questions about Patchaporn Nakhaprawing
What company does Patchaporn Nakhaprawing work for?
Patchaporn Nakhaprawing works for Arcadious
What is Patchaporn Nakhaprawing's role at the current company?
Patchaporn Nakhaprawing's current role is PA, EA, Project Coordinator, PreSales, Sales and Marketing Officer, Customer Service, Business Development Associate, Flight Attendant.
What schools did Patchaporn Nakhaprawing attend?
Patchaporn Nakhaprawing attended Chulalongkorn University.
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