Tess Richards Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

o Ensure that all event spaces are clean, safe, aesthetically appealing, and prepared according to customized floor-plans.o Collaborate with technical team to meet all A/V requirements for each event.o Ensure that artists/clients/guests have their needs met in accordance with the agreements set for their event.o Keep all involved parties on task and on.

Toronto, Ontario, Canada

o Collaborate with Visitor Services management, clients, production, box office, operations, security, and F&B to ensure that all needs for the event are met.o Responsible for doors-open and lock-up of the venue according to schedule, and for leading the FOH team and maintaining communication flow between all staff.o Ensure that patrons have an informed.

Toronto, Ontario, Canada

o Prepare bar glassware and products for serviceo Conduct transactions, prepare pre-orders, demonstrate a full knowledge of menu items and services, and serve food and beverage promptlyo Clean and clear lobby spaces and bar, and assist in washing glassware and maintaining inventory of products

Toronto, Ontario, Canada

o Oversee and guide staff, handle cash and product sales, tactfully resolve patrons’ issueso Complete reports on maintenance and issues resolved, communicate with teams over radioo Ensure that patrons have an informed, safe, and pleasant experience within the venue

Toronto, Ontario, Canada

o Receive rental inquiries via phone and email, and pass details of potential events and clients onto logistics team for further consideration.o Give potential clients a tour of the venue, noting how our spaces could suit their ideal event, and providing information about what we can offer and space specs.o Book time and spaces for set-up and events.

Toronto, Ontario, Canada

o Supervise and organize venue staff and patron flow to ensure safe work and a smoothly run evento Aid clients in setting up their FOH displays/merchandise, attend to their requests and needso Resolve patrons' issues while keeping to strict time-bound deadlines, write daily reportso Communicate between ushers, security, box office, back of house.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

As Front of House Supervisor:o Instruct FOH employees, oversee staff and patron flow, answer questions and resolve patron issues as they arise, liaising with Box Office and the Gift Shop as necessaryo Create solutions and manage staff placement when we are severely short-staffed, while making sure everyone still gets a full-length break in accordance with.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

North York, Ontario, Canada

o Assist customers through service in-person and over phoneo Ensure that customers are following COVID-19 safety protocols, maintain cleanlinesso Organize product, process payments, and fulfill orders

Toronto, Ontario, Canada

o Preset necessary arrangements for reserved and accessible seating, and a clean spaceo Direct patrons to best seats available while keeping them out of the way of actors/technicians

Vaughan, Ontario, Canada

o Operate tech during performances, work a tight time-based schedule, write show reportso See to the needs of guests and performers alike, ensuring cleanliness and safety

Toronto, Ontario, Canada

o Welcome guests to the venue and guide them to their seatso Attend to the needs of the guests and production and keep the venue clean and safe

Mississauga, Ontario, Canada

o Review and correct sales orderso Data entry and maintenance of spreadsheets

Oshawa, Ontario, Canada

Whitby, Ontario, Canada

o Build/carve wooden bases and reconfigure cable sample pieceso Maintain communications with customers via email and telephone