Tessa Boucher Email and Phone Number

Ensures all dining programs on campus adhere to brand standards, including brand identity, visual merchandising, and guest experience platforms;Directs all communications & public relations efforts for dining programs with daily management of guest feedback, press releases, client & customer presentations, & website maintenance;Leads social & digital media efforts with engaging storytelling;Develops and implements marketing plans and handles the efficiency of these plans;Monitors, reviews and reports on all marketing activities and results;Nurtures positive relationships with our clients in order to align our programs with their initiatives to drive satisfaction & retention;Develops marketing collateral and communications pieces, including brochures, newsletters, programming announcements, promotional guides, etc;And supports new business and retention efforts.

•Set up, adjusted and operated audio equipment for trivia nights and events at various barsand breweries.• Assembled and arranged materials for display during trivia.• Assessed equipment to determine need for repair or replacement before each show.Delivered client-focused special services for corporate clients or programs for special groupswhen prompted.•Remained alert, active and ready to respond to requests throughout the show using a varietyof available resources.